1. Guest,
    If you need help getting to know Xenforo, please see our guide here. If you have feedback or questions, please post those here.
    Dismiss Notice

Exchange/Replacement through Amazon

Discussion in 'After Hours Lounge (Off Topic)' started by JeremyR, Jan 15, 2008.

  1. JeremyR

    JeremyR Well-Known Member

    Joined:
    Oct 15, 2003
    Messages:
    476
    Likes Received:
    14
    Location:
    Kansas City
    Real Name:
    Jeremy
    Has anybody ever done an exchange/replacement through Amazon.com? I think my new A/V receiver might have an issue with it's sub pre-out. I've initiated the replacement, and the lady from Amazon who I spoke to made it sound incredibly easy. I'm just wondering if anybody has ever done an exchange of a significant caliber through Amazon. Did it go fairly smoothly?
     
  2. Joseph DeMartino

    Joseph DeMartino Well-Known Member

    Joined:
    Jun 30, 1997
    Messages:
    8,313
    Likes Received:
    12
    Location:
    Florida
    Real Name:
    Joseph DeMartino
    I've done any number of exchange/refunds/replacements through Amazon over the years and have never had any problem at all. Even in cases where I couldn't meet 100% of their stated requirements (including the original packing slip, not opening a DVD) they have gone ahead and taken the return. My niece recently bought an HD-DVD version of a movie, a mistake she didn't catch until she tried to play it, and they not only took it back, they waived the restocking charge that would have applied in the case of a customer error, because the order page didn't contain a warning that an HD-DVD player and TV were required to view the disc.

    Regards,

    Joe
     
  3. JeremyR

    JeremyR Well-Known Member

    Joined:
    Oct 15, 2003
    Messages:
    476
    Likes Received:
    14
    Location:
    Kansas City
    Real Name:
    Jeremy
    Thanks for the info. I think maybe I averted having to do that. It seems that my receiver is fine, I think it's Audyssey doing something strange with my room.
     

Share This Page