Does anyone know if I can program my B&K CK1.1 keypad without a dealer involved? I had a local dealer install the product connected to my Sony STR-DA3500ES receiver. Some of the commands do not not work and I would like to learn how to modify them. I noticed when the dealer was at my home doing the installation, he had the keypad connected to laptop via USB cable. Since I bought the keypad, I am trying to figure out if I can get the software from the vendor. The dealer is not responding/returning to my calls. How hard would it be to figure this out? Please let me know. Thanks.