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big time help needed with installing video card drivers, w/reward!

Discussion in 'Computers' started by ryan davis, Jan 13, 2004.

  1. ryan davis

    ryan davis Well-Known Member

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    I already posted this in another forum, but so far i have yet to get the problem solved. Here is basicaly the problems and the solutions I have tried. I am offering $15 via paypal to whomever can solve my problem.

    I just got a 9700 AIW pro card, and have had problems installing the drivers. I am trying to install the catalyst 3.10 drivers, and I get an error message every time. I click on setup and it immediately fails. Installshield will try to boot up and i get an error message right away. I have tried the omega drivers as well and I get the same results. I got this card barebones so i am not instaling from a drivers cd.

    I get this message:

    error number: 0x80040707
    description: dll function call crash: ISLAYER.ISLsATIcard

    setup will now terminate

    I am running a Dell 4550 with winxp.

    i used driver cleaner to get rid of all of my previos Nvidia drivers, and then tried to install ATI's.

    I tried installing the IntelĀ® Chipset Software Installation Utility, and I still get nothing. I have also tried going with a lower driver update, nothing. I have the IntelĀ® 845PE Chipset motherboard. I bought this card refurbished and i only have a few days to see if it works properly.

    Thanks to anyone that wants to tackle this problem.
     
  2. James E

    James E Well-Known Member

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    give this a try:b

    james
























    p.s. if it works keep your dough[​IMG]
     
  3. Chris

    Chris Well-Known Member

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    Ok, first..

    while ATI says not, you are putting yourself at a disadvantage not installing straight off the disc first, because with an AIW that will get you mediacenter, etc. that you can then update to the newest version as well as tools you can't get elsewhere (like their DVD Player)

    The reason you get this error: ISLAYER.ISLsATIcard is a directx9 error. MSDNs say you need to do this:

    FIRST, install DirectX 9.0B (http://www.microsoft.com/directx/)

    Reboot.
    If you already have 9.0, go ahead and try the update anyway to make sure you don't have a previous 9.0 release (like a)

    You need to also make sure you have the newest Intel drivers installed (http://www.intel.com/support)

    Then install ATI drivers.

    NOTE: the 845PE chipset is an AGP4X only chipset, so you won't be getting AGP8X out of your card. This is a minor issue, but if you are using Dell BIOS A01-A03 I believe, with this box, you are going to have a mess of trouble. If you are using BIOS A07, you're hosed off the bat. You need to immediately go to Dell's website and get the A08 BIOS for your PC.

    Good luck! (save your money, btw [​IMG]
     
  4. ryan davis

    ryan davis Well-Known Member

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    chris, thanks you soooo much. All I had to do was flash the bios to 8 and I was good to go. I spent over 12 hours troubleshooting this damn card, and it was something very simple that i overlooked (:b) I know that you said no money needed, but if you want, I can do it no problem. Thanks a million!
     
  5. Chris

    Chris Well-Known Member

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    Hey, no problem [​IMG] You know, helping the people on HTF is a lot better then working with our customers, so why not? [​IMG]
     

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