I just spoke to Amazon and they were real helpful. Here are the highlights: 1. Standard shipping is not the same as media or bulk rate and the oustide date they said I should have expected was 5 days or by Saturday. 2. They believe USPS lost the shipment since their site has not updated my tracking number. I would have seen more tracking detail had the shipment progressed on from Kentucky according to Sue the friendly rep. 3. To remedy the situation, they are sending by UPS overnight a copy of the book. It will leave tomorrow so I should be in business by Friday. 4. Sue was very friendly and said she had a lot of negative feedback for this carrier (USPS). She said they review shipping quality frequently and my case would definitely be added in. So all things considered, Amazon did a good job and I am satisfied. I think I got a rare bad experience so I will probably use Amazon again in the future but with a faster, more guaranteed, more easily tracked shipping option.