greggor
Second Unit
- Joined
- Jan 6, 1999
- Messages
- 417
- Real Name
- Greg
Don't give their online reviews any credibility as it's my belief that most of the positive ones are fabricated.
Here's my Abes of Maine story.....
I ordered the InFocus IN76 from them with a ceiling mount. The projector was $1800.00 and the mount was 149.99. The projector showed up very fast, however I suspect that it was either returned or that it was a refurbished model as it appeared to be repacked and the box was obviously previously opened due to a poor job of taping it closed. I was also charged $249.99 for the ceiling mount vice the advertised $149.99 price displayed on their website. I called the store several times to resolve the issue. I was placed on hold each time for extended periods and no-one ever answered, I've emailed their customer service several times with no response. Finally I called a sales representative and told the individual who answered the phone (a sales rep) not to put me on hold again, I explained everything to him and he immediately wanted to argue with me. I'm not sure what my next course of action will be since I can't seem to get a hold of anyone at the store with any kind of authority, but I am disputing the charge on my credit card for the ceiling mount. I hope and pray that the projector doesn't have any issues because I know if it does Abes won't do anything about it.
If you bought from Abes and had good luck, I would say consider yourself very lucky. A very big thumbs down for me, buyer be very aware with these guys.
Greg
Here's my Abes of Maine story.....
I ordered the InFocus IN76 from them with a ceiling mount. The projector was $1800.00 and the mount was 149.99. The projector showed up very fast, however I suspect that it was either returned or that it was a refurbished model as it appeared to be repacked and the box was obviously previously opened due to a poor job of taping it closed. I was also charged $249.99 for the ceiling mount vice the advertised $149.99 price displayed on their website. I called the store several times to resolve the issue. I was placed on hold each time for extended periods and no-one ever answered, I've emailed their customer service several times with no response. Finally I called a sales representative and told the individual who answered the phone (a sales rep) not to put me on hold again, I explained everything to him and he immediately wanted to argue with me. I'm not sure what my next course of action will be since I can't seem to get a hold of anyone at the store with any kind of authority, but I am disputing the charge on my credit card for the ceiling mount. I hope and pray that the projector doesn't have any issues because I know if it does Abes won't do anything about it.
If you bought from Abes and had good luck, I would say consider yourself very lucky. A very big thumbs down for me, buyer be very aware with these guys.
Greg