I know that this has been beaten to death, but some people still have the occational AV "hiccup", even with FW 1.4 (I thought it was solved completely with 1.2). Yet many people have had no problems whatsoever. One poster claimed to not be able to get through "Sky Captain" without at least dozen hiccups. Then, after changing the SPDIF setting to PCM, he had no further issues (Hence the theory that at least part of the cause is a buffer problem). Others do not have as much luck (before changing SPDIF to PCM, I was getting some pretty severe hiccups, but switching it to PCM alleviated most of them). Another theory is that the players are simply less forgiving than SD-DVD about dust and scratches, but many who rent from Netflix still report no problems. For those who have had flawless playback (some from day 1 with the original firmware?!?), what is your secret? How do you have the player configured?