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Apple Loses Lead in Computer Reliability?

Discussion in 'Apple' started by Al.Anderson, Mar 25, 2009.

  1. Al.Anderson

    Al.Anderson Well-Known Member

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  2. Carlo Medina

    Carlo Medina Well-Known Member

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    This isn't that surprising to me. Especially given RescueCom's stated criteria: The more market share Apple gains, the more first-timers they are selling to. Those people will inevitably call the hotline for any reason, from hardware problems, to finding out how to do something they used to do in Windows on a Mac, to really basic questions like how to turn up volume or brighten the display. OSX is different from XP/Vista and first timers do take some time to get acclimated and will reach out to any helpline they can.
     

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