1. Guest,
    If you need help getting to know Xenforo, please see our guide here. If you have feedback or questions, please post those here.
    Dismiss Notice

Amazing Amazon

Discussion in 'After Hours Lounge (Off Topic)' started by Don Peskin, May 18, 2005.

  1. Don Peskin

    Don Peskin Well-Known Member

    Joined:
    Dec 31, 2000
    Messages:
    190
    Likes Received:
    0
    5/17/05
    I email Amazon to let them know that there was a defect (damage) to the 5th disc in the Angel season 5 boxset.

    5/18/05
    I get emails from Amazon saying a replacement set has been sent and a postage paid return label is in the mail. When I get the label I should send the defective set back to them.

    5/18/05
    I received the replacement set.

    WOW
     
  2. Jim Douglas

    Jim Douglas Well-Known Member

    Joined:
    Aug 2, 1999
    Messages:
    256
    Likes Received:
    3
    I've had a couple of sets handled the same way by Amazon. I had always used DVD Express but after having to return damaged sets at my expense I buy all my online stuff from Amazon.

    Jim
     
  3. Andrew Chong

    Andrew Chong Well-Known Member

    Joined:
    May 7, 2002
    Messages:
    739
    Likes Received:
    0
    amazon.ca is similarly customer friendly. I had the same very positive experience with a damaged Grave of the Fireflies dvd. My dealings with them have always been prompt and very helpful.
     

Share This Page