Gary Merson
Auditioning
- Joined
- Aug 9, 1999
- Messages
- 7
To pick up from a previous topic, if you have a Toshiba H series and it was produced before 1/21/01, you can get it updated by contacting Toshiba customer service.
None of our TV models use 3:2 pulldown, which is a process used by DVD players to convert 24 frames per second (fps) film sources to 30 fps. Any signal connected to a NTSC TV must already be in 30fps, therefore, it is not necessary for any TV to incorporate 3:2 pulldown.
Customer Solutions Center
Sounds like they are pretty sure of themselves, but why are we getting two different messages? They are not just different messages, but polar opposite messages. If a company is providing an upgrade, why would customer support deny that the upgrade you are claiming is available or even necessary. With their reply to my email, it seems this issue is more than just a misinformed customer support agent. They are denying the validity of your claim.
I hope you don't feel as if I'm attacking you, I'm just curious what your response is.
Peace,
DM
None of our TV models use 3:2 pulldown, which is a process used by DVD players to convert 24 frames per second (fps) film sources to 30 fps. Any signal connected to a NTSC TV must already be in 30fps, therefore, it is not necessary for any TV to incorporate 3:2 pulldown.
Customer Solutions Center
Somebody better tell Pioneer about that so they can stop making the Elites with 3:2 pulldown and save a little money.
This reply is just blatantly wrong. But I'm not shocked they sent it out anyway. Toshiba customer "service" can be a tower of misinformation.
HDTVs have built-in line doublers (de-interlacers) to convert "i" to "p" (e.g., 480i to 480p) -- for any source, not just DVD. Ones that employ 3:2 pulldown do a better job (i.e., less artifacts) with film-based (24 fps) source material.
This reply is just blatantly wrong.
I don't think it's blatantly wrong; in fact it's correct IMO. "3:2 pulldown" is supposed to refer to the transformation of 24 frame/sec to 60 field/sec, not the
inverse process. So they are right, the various sources
do it already so 3:2 pulldown isn't necessary.
What we should call it is "3:2 pulldown detection", so the inverse process, film-mode deinterlacing (re-interleaving) can be done.
", so the inverse process, film-mode deinterlacing (re-interleaving) can be done.
You are correct. We should be talking about the set detecting film-based sources and properly reconstructing the frames for the best video quality.
But semantics aside, the statement from Toshiba sidesteps the issue. Their misleading reply implies that there is no need for this circuitry in any TV, when in fact it makes a great deal of difference when using an interlaced video source.
I did side-by-side comparisons of the 57" Sony XBR widescreen and the 58" Pioneer Elite 610 (which I ended up buying) playing the same interlaced DVD source.
I can tell you there was a definite difference. The Sony (with it's DRC) was full of twinkling artifacts in certain scenes while the Elite's picture was rock-solid. I realize that the Sony is also very good with a progressive scan DVD player as source.
Given an interlaced source it is just wrong to say that it isn't necessary for any TV to include this feature.