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Home Theater Receiver Issue - Please Help

post #1 of 6
10/29/11 at 12:26pm
Thread Starter 
Hi Everyone, I am brand new here and quite the Noob when it comes to Home Theater. Anyway, I'll just say what I have and what's going on....

I have a HDTV (new samsung), Bluray Player (fairly new samsung), and a Pioneer Receiver (6 weeks old). So, I wanted to get a great home theater sound through my new Pioneer receiver and called up the geek squad over at Best buy so I could do it. Anyway...

My bluray player is plugged into my receiver via HDMI cable. My receiver then has another HDMI cable going out of it and into my TV.

Everything has been fine and working perfectly now since I bought my New Pioneer receiver this past September.

THE ISSUE:

Now when I turn on my bluray player to watch either netflix or a movie (doesn't matter if it's a dvd or blu ray movie), all I get is sound and NO picture. Does anyone know why this is? It just started today and has never happened before since I hooked everything up back in Sept.

I tried plugging the HDMI cable from my bluray player right into my tv and that worked! BUT, from the receiver now, it's not working.
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post #2 of 6
10/29/11 at 2:29pm
Try one of the other HDMI inputs(DVR) with the blu-ray, and select that input. if it works you can rename that HDMI in for DVD/BD. Do you have any other sources like cable , do they work. I have seen this before where a Samsung TW lost picture from a Denon receiver. Trial and error solved the problem.
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post #3 of 6
10/29/11 at 3:17pm
From what you say, the most likely problem is a bad connection or cable between the receiver and TV. hdmi is very picky to the slightest problem. It's helpful to have backup hdmi cables, so go to monoprice and get whatever you could pssibly need. If you have another cable available, swap out the one between the receiver and TV.
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post #4 of 6
10/29/11 at 3:58pm
Thread Starter 
Hey guys, thanks for replying. I did swap the HDMI cables and they both worked fine from blu ray to tv and both didn't work from receiver to tv. I haven't tried the swap on the back of the receiver though. I only have one 'hdmi out' on the back of the receiver. I do have a couple labeled 'in' ones though. Is that what you're saying to do and then rename?

Thanks again guys!
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post #5 of 6
10/29/11 at 4:08pm
I mentioned it because I have had a situation where a cable worked from player to TV, but didn't work from receiver to TV. The other suggestion was to try a different input on the receiver, then rename it if it does. If the receiver hdmi output is bad, you're pretty much screwed.
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post #6 of 6
10/29/11 at 4:36pm
Thread Starter 
Ok, I think it's bad then as both HDMI cables work with the bluray player to tv connection. I do have a warranty on it so I should be covered, phew. Thanks for your help and clarification. MUCH appreciated.
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