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I've Stopped Getting Email Notifications

post #1 of 8
11/23/09 at 12:24pm
Thread Starter 
I no longer get email notifications for threads I've subscribed to.  I think it's been happening for a week or more.
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post #2 of 8
11/25/09 at 3:29pm
Hi Johnny,

Apologies for the tardy reply.  We had to temporarily disable digest notifications due to a bug in the system which was introducing old content.  The engineering team is working on getting them back up and running ASAP.

I'll keep you posted when I have more info.  Thanks for your patience.  For the time being, the best place to look for your subscription content is on your home page.

Quote:
Originally Posted by Johnny Angell View Post

I no longer get email notifications for threads I've subscribed to.  I think it's been happening for a week or more.


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post #3 of 8
12/7/09 at 4:05pm
The digest emails are back up and running.  Let me know if you run into any other issues with them.  Thanks!
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post #4 of 8
12/8/09 at 10:14am
Thread Starter 


Quote:
Originally Posted by stins View Post

The digest emails are back up and running.  Let me know if you run into any other issues with them.  Thanks!
I just got my first email notification today.  I am wondering if the email notification ever be delivered first thing in the morning instead of noonish?
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post #5 of 8
12/10/09 at 1:22pm
I'll inquire with our engineering team about timing for when notifications go out and see if we can make a switch.  We'll be working on enhancements to our email system over the next few months so I'll make sure to keep this on the list.

Thanks!
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post #6 of 8
12/11/09 at 1:48pm
Thread Starter 
 thank you.
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post #7 of 8
12/17/09 at 2:59am


Quote:
Originally Posted by Johnny Angell View Post



I just got my first email notification today.  I am wondering if the email notification ever be delivered first thing in the morning instead of noonish?
 

There are more time zones on earth than just the one you're living in!

 


Cees
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post #8 of 8
12/17/09 at 9:53am
Thread Starter 


Quote:
Originally Posted by Cees Alons View Post




There are more time zones on earth than just the one you're living in!

 


Cees

Yes, but prior to the new Forum system, HTF sent out the notifications during the night and I never saw a complaint about that timing.  Consequently I don't feel unreasonable in suggesting this change.
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