Here is a copy of Timeless's response to initial complaints from an early customer
Here is the info you requested.....Laramie has approx. 120 programs......To the best of our knowledge all the original masters were destroyed in the fire at Universal last year.....we worked very hard to obtain copies of the programs thru collectors and other sources......most of the programs we obtained are copies taped off television or poor quality transfers from 16mm films....during the mastering and replicating process further "glitches" developed in the transfer....we were unaware of much of this degeneration in the process.....were are trying again to remaster these programs using more sophisticated computer editing equipment....we are "recleaning" all the programs and have located another source with some better copies on tape.....we plan to recall all the Laramies sold to this point if the customer wishes.....we will replace these n/c by the end of March.....we apologize for this error in the process as we endeavor to bring the best possible product to the market......Norm
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> Norm Andersen, President





