Hello, I'm new to this forum. I recently debugged an annoying DVD player - LCD TV "mode not supported" error after much trial and tribulation, and since I was unable to find any help online (despite much searching, let me tell you), I thought I'd do my part as a good netizen and post the solution somewhere. This forum (and this thread in particular) seemed to me the most sensible. Apologies to all who consider this off topic and not in compliance with the posting policy.
THE SETUP:
- Philips DVP3010 DVD player, unlocked
- Samsung LCD TV UN46B6000VF
- YPbPr component video cables
THE PROBLEM:
The DVD player was originally purchased and used in Europe. We moved to the US and bought the TV, and received the "mode not supported" error promptly after attempting to watch any DVD. The reason was obvious to us: the European-marketed DVD player was outputting PAL, whereas the TV could only understand NTSC (as correctly noted higher up in this thread).
THE SOLUTION:
The Philips DVD player does provide the option of outputting NTSC, but unfortunately the unit displays its setup menu only on a TV screen -- see the problem? We thus had to make the switch from PAL to NTSC output by "flying blind" through the menus. (Luckily, I had an identical DVD player already configured with NTSC output, so I was able to connect that one with the TV and carefully write down the key sequence... )
So for those of you with a PAL-configured Philips DVD player with a system menu that is the same as that of model DVP3010, here is the sequence of remote control keystrokes to switch to NTSC:
1. Power down and power up the DVD player, to ensure that the menu is not on.
2. Give the unit about 30 seconds to fully turn on. Then press System Menu on the remote.
3. Press the Right arrow key. (Note: this and all subsequent arrow keys are the ones that increase/decrease the frame speed, NOT the ones that navigate scenes).
4. Press the Right arrow key again.
5. Press the Down arrow key.
6. Press the Right arrow key.
7. Press the Down arrow key.
8. Press the Down arrow key again.
9. Press the OK key.
10. Press the Left arrow key.
11. Press the OK key.
That's it! The last two steps are not apparent on a unit already configured to NTSC output, as they refer to a confirmation screen that pops up to confirm a change in the output format (much like Windows asks you to confirm any change in screen resolution). In a unit already outputting NTSC (as my second unit), no confirmation screen appears obviously.
Should anyone wish to suggest a better/alternate place to post this information, I would be gracious to comply.