Re: When will the BluRay firmware updates be over?
I'm getting fed up with this upgrade business. My first-generation Sony proved sluggish and full of bugs even after an upgrade. But when Quantum of Solace arrived, it refused to play the title at all.
So I went out on the weekend and purchased the latest model the Sony BD-S550. Imagine my surprise when I got home, hooked it up, and found that while it played the Bond film, an old bug surfaced...it would not resume play. Hit stop and you lose your place...the machine resets to the beginning.
Sony tech support informed me the machine needed the latest upgrade which was posted in January.
Right out of the box the machine was obsolete!
The salesman at the electronics store, who purports to be the Blu-ray expert, knew nothing about this issue. I brought my copy of Quantum with me and, indeed, he was surprised at the malfunction. We tried the very latest Samsung and it wouldn't play the movie at all!
In other words, the store had stacks of new machines on the floor that are already obsolete.
Contrary to what they say, acquiring the upgrade online is a complex process, a 15-step procedure fraught with red-type warnings that one mis-step and you could damage the machine. I prefer to have Sony mail me a disc, which can take a week or more.
Here's the rub. Sony says the store should have upgraded the model before selling it to me. The store (and I have to agree here) says they are not allowed to open the boxes.
But no one, other than the software makers who are pushing the envelope faster than the hardware makers can produce players, is warning customers of this. A note inside each Blu-ray disc gives the for-best-results site where you can go to get your upgrade.
Sony says this will continue to happen with all models in the foreseeable future....instant obsolescence every few months.
I guess an industry that couldn't pre-empt the HD-DVD/Blu-ray feud can't be expected to co-operate on the firmware upgrade fiasco.
But really, is "resume play" considered an advanced feature? I mean, talk about the theatrical experience, where you can't stop the movie to take a break!