New Posts  All Forums:Forum Nav:

The Matrix Revolutions - glitch?

post #1 of 53
10/25/08 at 3:26am
Thread Starter 
Okay, what's THIS now?

I finally gave in and bought into BD (in some ways, against my better judgement) because I thought it had gotten over its initial teething problems. I avoided the Pirates Of The Caribbean debacle by getting the corrected disc in the trilogy boxed set, then I (hopefully) avoided the Bond debacle by having a Panasonic BD-50 player (the discs are still en route from Amazon) but now, just as I am poised to order it, I'm hearing about a glitch in the Matrix box set.

C'mon guys these are BIG titles and BIG releases and this kinda thing ain't gonna do the reputation of BD much good!!

Matrix Revolutions Blu-Ray problem
Reply
post #2 of 53
10/25/08 at 4:04am

Re: The Matrix Revolutions - glitch?

Thanks for letting us know. I was undecided and was thinking of maybe getting this boxset but now I know what to do!
Reply
post #3 of 53
10/25/08 at 7:26am

Re: The Matrix Revolutions - glitch?

I see this on my copy as well, but it is not nearly as bad as those screen captures.

I have the Panasonic BD30.

Just a few bad pixels that lasts about 3 to 5 frames.

I'll have to see if it's like this on the HD-DVD. I'll report back later on that.
Reply
post #4 of 53
10/25/08 at 7:53am

Re: The Matrix Revolutions - glitch?

This glitch does not occur on the HD-DVD. I have the Toshiba HD-A2.
Reply
post #5 of 53
10/25/08 at 11:08am

Re: The Matrix Revolutions - glitch?

The other note in that article, "The VC1 file for the film itself is only about 13.4 GB. They could have re-encoded the film and DOUBLED the bitrate of the VC1 file and it would have still fit..." will keep me away from this set, too.
Reply
post #6 of 53
10/25/08 at 3:08pm

Re: The Matrix Revolutions - glitch?

Now I can remove this from the amazon wish list....too bad
Reply
post #7 of 53
10/25/08 at 6:09pm

Re: The Matrix Revolutions - glitch?

Oh Shit......They've gotta be kidding me! I just bought the set a week ago and have yet to go through the discs. I really hope that Warner Bros. does the right thing and issue an exchange program like they did a year ago with their Superman DVD's. It's ridiculous that they would let such a glitch go through in one of their biggest releases so far. I also agree that they should increase the bitrate too......there's no need to be cheap Warner, your sets are selling!
Reply
post #8 of 53
10/25/08 at 7:43pm

Re: The Matrix Revolutions - glitch?

Its less than a second. I had to back it up and watch it again. If i didnt know what it was, i might have missed it.

I have DVDs with motion artifacts that are 100 times worse.

Course, that doesnt mean i want Warner to cheapen the product. But who LOOKS for this stuff? It looks fantastic.
Reply
post #9 of 53
10/25/08 at 10:58pm

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by RickER
Its less than a second. I had to back it up and watch it again. If i didnt know what it was, i might have missed it.

I have DVDs with motion artifacts that are 100 times worse.

Course, that doesnt mean i want Warner to cheapen the product. But who LOOKS for this stuff? It looks fantastic.
I agree that it's more than likely really small and if you didn't look you may not notice it. However, the HD DVD does not have this glitch and when it comes to hi-def releases people expect nothing short of perfect. And rightly so. After all, that is Blu-ray's promise. I don't own this set yet. I did buy the Matrix set on HD DVD when it was released and still have my mega sd dvd set. Looks like I'll be waiting on this Blu-ray release till the problem is fixed.
Reply
post #10 of 53
10/25/08 at 11:12pm

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by John H Ross
Okay, what's THIS now?

I finally gave in and bought into BD (in some ways, against my better judgement) because I thought it had gotten over its initial teething problems. I avoided the Pirates Of The Caribbean debacle by getting the corrected disc in the trilogy boxed set, then I (hopefully) avoided the Bond debacle by having a Panasonic BD-50 player (the discs are still en route from Amazon) but now, just as I am poised to order it, I'm hearing about a glitch in the Matrix box set.

C'mon guys these are BIG titles and BIG releases and this kinda thing ain't gonna do the reputation of BD much good!!

Matrix Revolutions Blu-Ray problem
John, did Bond push you over to Blu? If he did, your judgement was sound my friend Anyway, we are experiencing quite a few bumps in the road here lately with Blu releases. As hard as it may be to believe, it is worth it. Thank You by the way for the heads up on this. The sets been out over two weeks and no one else has mentioned the glitch.
Reply
post #11 of 53
10/26/08 at 7:58pm

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by troy evans
. After all, that is Blu-ray's promise. .

I thought the look and sound of perfection was HD-DVD's motto
Reply
post #12 of 53
10/26/08 at 8:46pm

Re: The Matrix Revolutions - glitch?

It should be noted that on the PS3 the glitch only shows up as a brief frame skip with no artifact distorting, as explained in other threads about this issue on other message boards. This is probably why the issue hasn't received as much attention as it deserves so far.
Reply
post #13 of 53
10/27/08 at 5:03am

Re: The Matrix Revolutions - glitch?

I watched all three films over the weekend. I barely even noticed the glitch on Revolutions using a Sony BDP-S350 player. It appeared as a brief frame skip, and I probably wouldn't have noticed it at all if not for this thread.
Reply
post #14 of 53
10/27/08 at 9:31am

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by Joseph J.D
I really hope that Warner Bros. does the right thing and issue an exchange program like they did a year ago with their Superman DVD's.

Warner Bros. is generally pretty good at doing the 'right thing' in these cases, but they have to know about it first. Therefore, Brandon has hit the nail on the head, which is this issue needs more publicity.
Reply
post #15 of 53
10/29/08 at 8:02am

Re: The Matrix Revolutions - glitch?

imma go home and check. it is possible that a firmware patch will fix this =P. are the matrix sets BD+? just thinking of reasons why it would skip. early BDs would have some of these issues only to be fixed via software updates later.
Reply
post #16 of 53
10/29/08 at 12:03pm

Re: The Matrix Revolutions - glitch?

No, it's definitely a compression error.
Reply
post #17 of 53
11/6/08 at 3:33pm

Re: The Matrix Revolutions - glitch?

I just called Warner at 1-800-553-6937. The woman that answered was very nice.

I told her about the Matrix Revolutions Blu-Ray glitch and the approximate time in the movie that it occurs.

As far as she knew, I was the first to report this.

I made sure to tell her that this is a widely reported problem, not just my copy.

I also told her that the HD-DVD of Matrix Revolutions did not exhibit this problem.

She then gave me another number to call, 1-818-954-6000. Called it and was directed to someone who was not in, but I did leave a voice mail. I'll let you know if I hear back from them.

I did forget to mention that on some players (PS3) it skips these bad frames, resulting in a jump cut. So maybe anyone else that calls can mention this.

She told me that this info would be forwarded along to the proper parties.

If we expect to get this fixed and re-issued, I suggest that everyone who cares about this glitch give them a call.

Based on Warner Bros history of correcting and replacing problem discs, I'm fairly optimistic that if enough people call they will replace this eventually.

Thanks,

Bob
Reply
post #18 of 53
11/6/08 at 9:46pm

Re: The Matrix Revolutions - glitch?

I rented it this weekend. I thought something was up during that scene, so it's definitely an encoding error.
Reply
post #19 of 53
11/7/08 at 11:30am

Re: The Matrix Revolutions - glitch?

i just checked on TWO of my HTPCs with LG-GGC-H20L and powerdvd 8 and 7.3.

i do NOT see anything wrong in that scene and i stepped through it frame by frame using MPC/nero showtime as well. no pixelation for me. i've checked it on my 37" 1080p westy and my benq 720p front projecto@100" as well as my friend's house when i'm over, the vizio 42" 1080p. it just doesn't exist!

sorry fellas, it's just a matter of ur hardware/firmware updates. it plays perfectly fine here.
Reply
post #20 of 53
11/7/08 at 4:58pm
Thread Starter 

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by JediFonger
ii do NOT see anything wrong in that scene and i stepped through it frame by frame using MPC/nero showtime as well. no pixelation for me. i've checked it on my 37" 1080p westy and my benq 720p front projecto@100" as well as my friend's house when i'm over, the vizio 42" 1080p. it just doesn't exist!

sorry fellas, it's just a matter of ur hardware/firmware updates. it plays perfectly fine here.

Sufficient people have spotted it to suggest that it DOES exist.

Believe me I wish it didn't because I was really looking forward to getting this set.
Reply
post #21 of 53
11/8/08 at 10:51am

Re: The Matrix Revolutions - glitch?

Some quotes from Jeff Kleist at blu-ray.com:

"It's not a compression error, it's an error on the master

We're working on it, but it's very low priority because it's not getting repressed until after the holidays and everyone is tied up in holiday mode right now"

And...

"No, I mean the stamping master

The "negative" that the disc is made from. Since the error is not present on the HD DVD and it's the same encode

That's the current hypothesis anyway"

Take that as you will.
Reply
post #22 of 53
11/9/08 at 8:02am
Thread Starter 

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by Brandon Conway
Some quotes from Jeff Kleist at blu-ray.com:

"It's not a compression error, it's an error on the master

We're working on it, but it's very low priority because it's not getting repressed until after the holidays and everyone is tied up in holiday mode right now"

See!

Fingers crossed there's an (easily identifyable) fixed version out there soon! But knowing what happened with the WB Superman DVDs we'll probably have to knowingly buy the dud version and then send the disc away, receiving in return a replacement that's littered with scratches and other such nonsense.
Reply
post #23 of 53
11/9/08 at 11:58am

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by John H Ross
See!

Fingers crossed there's an (easily identifyable) fixed version out there soon! But knowing what happened with the WB Superman DVDs we'll probably have to knowingly buy the dud version and then send the disc away, receiving in return a replacement that's littered with scratches and other such nonsense.

Cept you have to work really hard to scratch a Blu-ray disc. I get them from NetFlix all the time, without so much as a hair line scratch. Cant say the same about the rental DVDs.
I was one of the folks who got a replacement Pirates of the Caribbean. It was fine in the mailer it came in. Dont worry about scratches.
Reply
post #24 of 53
11/9/08 at 12:57pm
Thread Starter 

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by RickER
Cept you have to work really hard to scratch a Blu-ray disc. I get them from NetFlix all the time, without so much as a hair line scratch. Cant say the same about the rental DVDs.
I was one of the folks who got a replacement Pirates of the Caribbean. It was fine in the mailer it came in. Dont worry about scratches.

Oh I have about 18 or so BDs so far and I've already seen at least one lightly scratched disc. Granted I've also had 2 floaters without a mark on them. But I'm sure these aren't as impervious to surface marks as advertised.

I'd prefer not to take the risk. It'd be nice if they got it right first time round!
Reply
post #25 of 53
11/10/08 at 7:14am

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by RickER
Cept you have to work really hard to scratch a Blu-ray disc.

I've seen a number of BDs scratched where it is pretty obvious the disc was scratched before the protective coating was applied, so it can happen. I've also seen plenty of Netflix BDs that have been scratched. Never underestimate the stupidity and carelessness of people.
Reply
post #26 of 53
11/10/08 at 6:48pm

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by John H Ross
Oh I have about 18 or so BDs so far and I've already seen at least one lightly scratched disc. Granted I've also had 2 floaters without a mark on them. But I'm sure these aren't as impervious to surface marks as advertised.

I'd prefer not to take the risk. It'd be nice if they got it right first time round!

Oh i agree 100%. I have a no scratch policy on all DVDs and Blu-rays...the ones i buy. I have had to exchange one or two Blu-rays that were scratched, and i cant even tell you how many DVDs i exchange. Rentals, i just look at them, and wipe off the finger prints. I hate those too!
Reply
post #27 of 53
12/8/08 at 4:35pm

Re: The Matrix Revolutions - glitch?

This ever get fixed?
Reply
post #28 of 53
12/8/08 at 6:15pm

Re: The Matrix Revolutions - glitch?

I wouldn't expect an exchange program until January at the earliest.
Reply
post #29 of 53
12/9/08 at 7:40am

Re: The Matrix Revolutions - glitch?

I don't mind waiting until after the holidays for an exchange program. That said, I will be 'pounding the Internet pavement' after the new year to make sure enough of a ruckus is made to ensure this issue isn't swept under the proverbial rug.
Reply
post #30 of 53
12/10/08 at 1:47pm
Thread Starter 

Re: The Matrix Revolutions - glitch?

Quote:
Originally Posted by Paul Arnette
I don't mind waiting until after the holidays for an exchange program. That said, I will be 'pounding the Internet pavement' after the new year to make sure enough of a ruckus is made to ensure this issue isn't swept under the proverbial rug.

I'm with ya on that. I've decided not to buy this set until the problem is fixed. The DVDs will do fine until then.
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Blu-ray