Re: Sony Bdp-S300: Dolby TrueHD with latest firmware
Hello experts, I’m hoping you can help me resolve my question, as I can’t get a straight answer from Sony. I’d like to know how to hear Dolby True HD output from my Sony BDP-S300.
I’ve updated the firmware on the BDP-S300 to the latest version, which Sony claims supports Dolby True-HD decoding. I have this hooked up to a Pioneer VSX-91TXH, which supports Dolby True-HD as well. I am using an HDMI cable and have a 5.1 speaker array.
Regardless of the settings I use on the Blu Ray Player and the Receiver, the Dolby True HD light does not illuminate on my Pioneer receiver when playing a BluRay Dolby True HD encoded disk. At best, I see “Dolby Digital + PLIIx”. The support folks at Pioneer tell me I need to find out how to get Bitstream Output from the Sony Blu player so that the Pioneer receiver can do the proper decoding. Pioneer advised to set their receiver to “Auto Surround” decoding. In this mode it is supposed to decode based on the input it detects.
I have tried setting the Sony Audio output to PCM instead of Auto, and also setting the Dolby Digital option to downmix. No combination yields a dolby true HD output seemingly.
I’ve posed that question to Sony along with how to set their Audio output settings, without any meaningful answer. Here are a few of the replies:
“Thank you for contacting Sony Support.
I'm sorry that your Sony Blu-ray Disc player does not output Dolby True-HD audio when using the HDMI cable. Based on the information you've provided, I suggest that you set the Audio (HDMI) to Auto in the Audio Setup of the player and check the operation.”
And
“Thank you for contacting Sony Support.
I'm sorry for the confusion in the previous email. Although, the Firmware Update of your Sony Blu-ray Player adds Dolby TrueHD Audio and Dolby Digital Plus Audio decoding functionality. It can decode and play disc encoded with Dolby TrueHD Audio and Dolby Digital Plus Audio. However, the Player cannot output Dolby TrueHD Audio and Dolby Digital Plus Audio, it outputs in Dolby Digital Format.
Thank you for your time.”
So, I’m confused. Sony says it decodes Dolby True HD, but outputs Dolby Digital? What do I need to do to hear Dolby True HD with my Pioneer receiver? Thanks in advance for your time!
-michael