Re: Studio People Don't or Rarely Read the Forums Anymore?
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Originally Posted by Jari K
I appreciate your efforts Cassy, but the truth is, that these letters and e-mails means very little (I almost said "nothing", but..  ). They won´t reach the "right people" (sure, they might reach some PR-people and such, but most likely it´s not enough).
Best thing is, that "connected" people like RAH, B.Hunt, our mods here, etc will "deliver" the message for the studios. They know the "right people". I also believe, that the "message" has been sent.
My point? I´m belong to the 99% of the people on these boards that didn´t write to the studios. And I just explained why.
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I see two things wrong with this approach: Firstly, if sending studios e-mails, snail mails, etc. does mean very little and doesn't reach the right people, then shame of the studios for not bothering to listen to their consumers. How can they being out of touch with their consumer base be seen as anything but a negative? We shouldn't have to be "connected" to be heard. Secondly, not voicing your opinion because you doubt you will be heard is like not voting because your one vote won't mean anything.
I'm not directing this specifically to this current topic either, this really goes for any complaint someone wants to pass along, whether it's something like being unhappy with the price being charged, DVD artwork, or not including an edited for tv soundtrack to cut out the swearing; whatever the complaint, we should be able to pass that along and get it to the right people so if there are enough voices on a certain topic, things can be changed. I would hope that any letter sent would be cordial and polite, otherwise yeah, they should be ignored, I'd ignore them too.
So, I agree with Cassy's approach to this and it sounds like she sent her letter before it was stated that the studios got the message already and that it was being handled.
Now, getting to this current issue of overuse of DNR, Ron hit the nail on the head that hopefully the complaints subdue as it's been stated numerous times the message has been heard and until it's shown that something hasn't been done about it, there's no point in reliving it over and over again.