Re: An open letter to Sony
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Originally Posted by Thaellar
Forget about swaying the DVD division of Sony. They won't care. But the corporate umbrella may care if they get letters saying that consumers won't be buying Sony TVs, DVD players, cameras and computers because of poor customer relations at one of their divisions.
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Ain't going to work. Shareholders, CEO's and Board of Directors are only swayed by one thing, Profits. The only question they ask is "are we making money?" You're going to have a tough time convincing a lot of people to boycott a company such as Sony. It won't work.
As far as the TV Shows on DVD phenomenon goes, yeah, studios messed up. They released too much crap at one time and thought that consumers would buy into it. The problem is? The plan backfired. With the economic problems that the United States has been going through, consumers just didn't have the money to spend on DVD's especially with the cost of gas and food going up through the ceiling.
Even Sony has stopped releasing new sets because they want to see if the previous releases are selling. However, stores aren't stocking older sets and the only place you can order them is through online orders or by mail order. And, even that won't work because many stores such as Borders, Best Buy, Circuit City, Barnes and Noble have started listed many of these sets as being discontinued by their distributors.
Best Buy has been notorious for removing older sets from its online store and so has Borders, for that matter. Target.com gets its stock furnished by Amazon.com and so does Borders.com for that matter. Borders online ordering store for pickup in stores bordersstores.com often lists many sets as no longer available.
Everyone can continue to moan and complain about it, but the reality of it is that nobody is buying. It's also the fault of many here who moan and complain that they aren't getting what they want because everyone acts like crybabies and that doesn't work either.
Plus, give in to the fact that there are millions upon millions upon millions of consumers who don't like ordering online because they do not trust their credit cards or whatnot to online ordering. I'm one of them ... most will walk into the store and if that store doesn not stock that set, they'll walk out of the store. Forget asking to order the item because, with the exception or Barnes and Borders, of which they charge full retail, often won't order the product to restock in their store.
