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Best Buy Giving $50 Gift Cards to HD-DVD Buyers

post #1 of 17
Thread Starter 
From Those stuck with HD-DVD players getting gift cards - CNN.com

Quote:
MINNEAPOLIS, Minnesota (AP) -- Electronics retailer Best Buy Co. said Wednesday it will give gift cards to customers that bought HD-DVD players or HD-DVD attachments from its U.S. stores as the format goes away in favor of the Blu-ray standard.

Toshiba conceded the market to Blu-Ray and announced they were stopping production on HD-DVD players.

The products had to be purchased at one of the company's stores prior to Feb. 23.

Best Buy said it will give a $50 gift card for each item, which will likely lead to the distribution of more than $10 million in U.S. gift cards.

The retailer said it will identify customers through its Reward Zone program, performance service plans and through online purchases and will mail out the gift cards to those individuals by May 1.

Customers that feel they won't be identified through these measures can call the company and provide a Best Buy receipt or credit card information for proof of purchase.

Best Buy also said customers that want to get rid of their HD-DVD players can do so by visiting their online trade-in center starting March 21.

Earlier this month rival Circuit City Stores Inc. instructed its stores to "take care of our customers" and accept returns of HD DVD players within 90 days of purchase.

The HD DVD players can be returned for store credit. The policy doesn't apply to HD DVD movie discs.

The biggest battle between two video formats since Betamax lost out to VHS in the 1980s was resolved after multiple movie studios, including Sony Pictures, Walt Disney Co. Warner Bros. Entertainment and News Corp.'s Twentieth Century Fox, pledged to support the Blu-ray format.
post #2 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

post #3 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Hopefully Amazon.com will be next to offer a rebate.
post #4 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Confirmed by BB on their site:

HD DVD GC
post #5 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

I'm wondering if they're going to extend the offer to Canada.
post #6 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Wonder if BB will give me anything for my profile 1.0 Bluray player when the better profiled ones come out .
post #7 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Great customer service.

Quote:
Originally Posted by Jeff Swindoll
Wonder if BB will give me anything for my profile 1.0 Bluray player when the better profiled ones come out .

Can you not do a firmware update?
post #8 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Quote:
Originally Posted by Lee Scoggins
Can you not do a firmware update?

To my knowledge not for profiles since it's both firmware and hardware.
post #9 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

FTR, the offer has been extended to Canada, but you have to provide yoiur purchase receipt. For those of you who sent your original receipt away for your 5 free HD DVDs, a photocopy will suffice. Here's a link: BestBuy.ca - Blu-ray
post #10 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

My gift card arrived in the mail today.
post #11 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Yep, my buddy just got his as well today. I'm very impressed with BB...I thought for sure these would take a while despite their self-imposed timeframe.
post #12 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Received mine in the mail today. I also impressed. This card came quickly and I didn't even have to do anything extra to get it.

It was interesting to see in the letter that they plan on sending out 10 million dollars worth of gift cards!
post #13 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Got mine yesterday, too. Crazy that they feel the need to compensate me for a purchase I made in mid-'06 that I love, but, hey, free money.
post #14 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Ditto on yesterday.
post #15 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Got mine too... which was strange, since I returned the player two days after I bought it back in November!
post #16 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Got mine over the weekend. Pretty dang stand up thing for BB to do. Came just in time for new release Tuesday!
post #17 of 17

Re: Best Buy Giving $50 Gift Cards to HD-DVD Buyers

Quote:
Originally Posted by Alfonso_M
Hopefully Amazon.com will be next to offer a rebate.
They apparently are. I got an e-mail from them on the 9th of April about it.
Quote:
Dear Amazon.com Customer,
As someone who purchased an HD DVD player from us before February 23, 2008,* you might like to hear about a special offer available from Amazon.com.

New technologies don't always work out as planned. We at Amazon.com value our customer relationships more than anything and would like to support customers who purchased these players by offering a credit good for $50 off any products sold by Amazon.com.** Just use promotional code XXXX-XXXX-XXXX when checking out. The code is valid through April 9, 2009, so you have plenty of time to use your credit. Purchases from third-party merchants on our site are not eligible.
I thought that was pretty awesome, even since they had already given me a $70 refund off the purchase price since the price dropped within a certain time after my purchase.
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