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Consolidated HD Bargain Thread! - Page 25

post #721 of 2174
4/1/09 at 6:47am

Re: Consolidated HD Bargain Thread!

Deleted - Double post.
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post #722 of 2174
4/1/09 at 6:50am

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Johnny Angell
Maybe that's just for returns of a non-defective item. I couple of times I've returned a BD because it didn't play or was floating around in the case. Both times they've overnighted the replacement and there was no charge to me for returning the bad disc.
That's totally different. My previous comment is based on a recent experience regarding the a cheaper Bond boxset I found at BB versus Amazon which is why I quoted the exact price of the return postage.
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post #723 of 2174
4/1/09 at 8:06am

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Robert Crawford
They are still going to charge you for the postage back to them. It will most likely be $2.99 media mail.
If you see a lower price before you receive or open a UPS package, just write "refused, return to sender" (assuming you are certain what title is in the box) and drop it off at a UPS store. Amazon has never charged for postage when I've refused delivery.

Paul
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post #724 of 2174
4/2/09 at 2:50pm

Re: Consolidated HD Bargain Thread!

I e-mailed Amazon about lowering the Bond prices (I ordered the 3 catalog titles and Quantum so it was a significant difference) and after getting the "we discontinued our price drop policy" response, I e-mailed again because I've read of other people getting different results with different CSRs. The second time, they seemed to copy/paste every canned response they have regarding prices, including one (which I've bolded) that doesn't seem to fit in with their denying the lower prices:
Quote:
Thanks for writing to us about the recent price change on items.

I am sorry to say that recently we have changed our policy on price drop issues. We no more honor the price difference online and I sincerely apologize if you were not aware about the same.

Upon researching your account I see that you have placed many orders recently and you are one of our most esteemed customers.

Unfortunately, we cannot extend a refund to you for the difference between the original price and the lower price you saw posted on our website.

I understand you bought this item from us just recently at a different price. Unfortunately, we cannot extend a refund to you for the difference between the original price and the lower price you saw posted on our website. You may have been able to take advantage of post-purchase discounts on orders you placed in the past, but that policy was discontinued on September 1, 2008.

While we don't always beat the best available price on every product, we do offer deep discounts on many thousands of items. From time to time, prices on some items will change due to special offers from suppliers and manufacturers or our inventory and sales volumes. When we can offer a lower price for new purchases we will, but we cannot extend these discounts to completed orders.

I know this may be disappointing; however, please understand that it represents our policy at this time.

I hope you'll be able to take advantage of the many discounts we offer on your next visit to our store.

We apologize for any frustration you've experienced. It is certainly not our intention for our customer to have anything but a pleasant experience at Amazon.com. Please be assured that we are here to make things easier for you. We will take each and every action to prevent you from bearing any loss.

Thanks for shopping at Amazon.com. We look forward to your next visit.
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post #725 of 2174
4/2/09 at 4:36pm

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Scott_J
I e-mailed Amazon about lowering the Bond prices (I ordered the 3 catalog titles and Quantum so it was a significant difference) and after getting the "we discontinued our price drop policy" response, I e-mailed again because I've read of other people getting different results with different CSRs. The second time, they seemed to copy/paste every canned response they have regarding prices, including one (which I've bolded) that doesn't seem to fit in with their denying the lower prices:

Very similar to the two e-mails I got as well. #2 was a lame cut/paste job from #1. That said, I failed to make the cut as an "esteemed customer", not like it helped you out! ;-)

The Amazon web site does say that you can call them or e-mail them, but judging by the names of the CSR's that sent the two e-mails I got, I suspect that the call is going to end up in some offshore call center, where we will end up hearing 1st hand how well someone can read from a script, as well as they can write.

The way I see it, there are two courses of action when faced with poor customer service. Fight it to the death, dealing with 1st line CSR's that know nothing, then going as far up the ladder as you can get, or just quit spending money with the merchant in question.

I know what I am doing.

Brian
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post #726 of 2174
4/2/09 at 5:20pm

Re: Consolidated HD Bargain Thread!

The NEW Bond Blu-rays are $14.99 on Amazon right now. If anyone is interested.
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post #727 of 2174
4/2/09 at 6:55pm

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Thornhill
The NEW Bond Blu-rays are $14.99 on Amazon right now. If anyone is interested.
It's been the main topic of discussion for the last twenty posts (since here).
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post #728 of 2174
4/2/09 at 7:00pm

Re: Consolidated HD Bargain Thread!

Sorry, I didn't go back that far.
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post #729 of 2174
4/5/09 at 7:55pm

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Brian L
The way I see it, there are two courses of action when faced with poor customer service. Fight it to the death, dealing with 1st line CSR's that know nothing, then going as far up the ladder as you can get, or just quit spending money with the merchant in question.

I know what I am doing.

Brian

You should do what you feel compelled to do.

However, I don't see how this should be considered "poor customer service". As far as I can tell, if someone even knew about the old 30-day price protection guarantee, they would highly likely also know that Amazon killed it some time ago. Besides, it's not like they won't allow you to return the title w/in a reasonable time frame if you did not already open it.

IMHO, the old 30-day price guarantee is probably, ultimately bad for business if they kept it indefinitely. Yeah, killing it will undoubtedly make a few customers unhappy, but their business does not hinge on just a few customers. And if keeping the policy will lead to significant cuts in their margins (and maybe even some real losses), then that will hurt their bottomline more. I think they should probably just adopt a more discretionary approach to offering some sort of price protection in the future (on a case-by-case basis), but not necessarily make it a clear-cut, well-known, automatic policy like the old one. That way they can occasionally keep some of the more demanding (and higher spending) customers happy while not giving away the farm to make *every* customer more happy than they expect to be. Most of this stuff is about managing customer expectations really...

_Man_
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post #730 of 2174
4/5/09 at 8:36pm

Re: Consolidated HD Bargain Thread!

Anyone in Canada (or, at least, in the Montreal region) who is looking for How The West Was Won for a decent price, Future Shop had it for 16.99$ this past week. The Best Buy next door had it for 32.99$, just for comparison's sake.
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post #731 of 2174
4/6/09 at 11:16am

Re: Consolidated HD Bargain Thread!

Amazon just dropped the price of The Chronicles of Narnia: Prince Caspian (2-disc) to $14.99. Its previous lowest price was $19.99 around the end of December.
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post #732 of 2174
4/6/09 at 11:23am

Re: Consolidated HD Bargain Thread!

Amazon also has Iron Man for $14.99. I'm fairly certain this is the lowest price it's ever been sold for on Amazon, or just about any other major retailer (perhaps it was this price on Black Friday also?).

Wall-E (2-disc) is $14.99 too, as is Transporter 3.
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post #733 of 2174
4/6/09 at 11:40am

Re: Consolidated HD Bargain Thread!

More $14.99 titles at Amazon:

- Body of Lies
- Indiana Jones and the Kingdom of the Crystal Skull
- Kung Fu Panda
- Bangkok Dangerous
- Madagascar: Escape 2 Africa
- Punisher: War Zone

Heh. I just figured out that they're price-matching the equivalent single-item prices from Target's $29.99 BOGO sale this week, with the exceptions of Eagle Eye, Transformers, and Tropic Thunder. Maybe those prices will change soon as well?
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post #734 of 2174
4/7/09 at 6:04am

Re: Consolidated HD Bargain Thread!

Amazon has a very limited B2G1 sale on Sony titles going on from now until April 13. Check out their selection here.

Most titles are either $19.99 or $20.49 (for now), so the price per title after the deal can range from $13.33-13.66. Not a bad deal if you're interested in at least three of the titles on sale.
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post #735 of 2174
4/7/09 at 1:42pm

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by PaulDA
Anyone in Canada (or, at least, in the Montreal region) who is looking for How The West Was Won for a decent price, Future Shop had it for 16.99$ this past week. The Best Buy next door had it for 32.99$, just for comparison's sake.
There are actually several titles in the $16.99 category @ Future Shop this week. I'm going to go pick up HTWWW tonight if I can. Here's a link: Future Shop
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post #736 of 2174
4/9/09 at 6:19pm

Re: Consolidated HD Bargain Thread!

Amazon has The Kite Runner for $14.99, a $3.00 discount from its previous price. This is a fairly "new" catalog release, having come out on March 24.

I know the film has its supporters on the HTF (I think it's excellent as well), so I thought it was worth letting you guys know. $14.99 seems to be a popular price point these days.
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post #737 of 2174
4/9/09 at 11:41pm

Re: Consolidated HD Bargain Thread!

Download a coupon for $10 off the Bedtime Stories Blu-ray:
Bedtime Stories - Save $10 On Blu-ray Or $5 On DVD
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post #738 of 2174
4/10/09 at 6:17pm

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Bryan Beckman
Amazon has The Kite Runner for $14.99, a $3.00 discount from its previous price. This is a fairly "new" catalog release, having come out on March 24.

I know the film has its supporters on the HTF (I think it's excellent as well), so I thought it was worth letting you guys know. $14.99 seems to be a popular price point these days.


Tower.com --right now, but it could changes any minute-- has The Kite Runner for $12.99 with free shipping.
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post #739 of 2174
4/10/09 at 6:20pm

Re: Consolidated HD Bargain Thread!

If you are an "esteemed customer", shouldn't they help a brother out??
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post #740 of 2174
4/10/09 at 9:05pm

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Steven Good
Tower.com --right now, but it could changes any minute-- has The Kite Runner for $12.99 with free shipping.

I prefer Amazon for my Blu-shopping for several reasons, so most of the deals I'll post here will come from them. But this certainly isn't the "Amazon bargain thread," and $12.99 is a GREAT price. It's hard for me to gauge Tower's customer service reputation, though. There's a lot of anger directed at them over at Blu-ray.com.

But then again, plenty of folks don't care much for Amazon either.
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post #741 of 2174
4/14/09 at 6:11am

Re: Consolidated HD Bargain Thread!

Amazon has launched a new B2G1 sale on 268 titles from every major studio except Universal and Disney. The sale ends April 24.

As is custom, prices on most titles have increased between $3-6, though a few Warner titles appear to be unchanged and The Searchers has actually gone down to $11.99.

DVD & Blu-ray: Buy 2, Get 1 Free
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post #742 of 2174
4/16/09 at 6:58pm

Re: Consolidated HD Bargain Thread!

Amazon has supposedly pricematched Walmart's price on the 6 film Star Trek BD - $79.99
Got my preorder in.
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post #743 of 2174
4/16/09 at 10:45pm

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Southpaw
Amazon has supposedly pricematched Walmart's price on the 6 film Star Trek BD - $79.99
Got my preorder in.

Me too, thanks for the heads up! $13.33 a film, can't be beat!
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post #744 of 2174
4/16/09 at 11:25pm

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Thornhill
Me too, thanks for the heads up! $13.33 a film, can't be beat!

You may want to read amazon customer reviews before pulling the trigger.
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post #745 of 2174
4/17/09 at 3:08am

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Eric-S
You may want to read amazon customer reviews before pulling the trigger.

The only review that counts for me is mine and I'm not going to wait and pass on a great preorder price for some reviews posted at Amazon from unknown people.





Crawdaddy
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post #746 of 2174
4/17/09 at 5:32am

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Robert Crawford
The only review that counts for me is mine and I'm not going to wait and pass on a great preorder price for some reviews posted at Amazon from unknown people.





Crawdaddy

Exactly.
If for various reasons, pre-release reviews aren't very good, I can cancel my order. No big deal really. But at least I've locked in at a great price.
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post #747 of 2174
4/17/09 at 5:57am

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Eric-S
You may want to read amazon customer reviews before pulling the trigger.

I've looked through them. A lot of people complain about the DE of ST:TMP not being included...even though we know why it wasn't in this box. Someone gives this set a one star review because it doesn't have the TNG films in it.

Whatever. I'm very very happy the original versions of the movies are being released on BD. But that is a discussion for the Trek on BD thread, not this one.

Thanks for the heads up Southpaw. The set is officially pre-ordered.
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post #748 of 2174
4/17/09 at 6:10am

Re: Consolidated HD Bargain Thread!

Locked in at $79.99.

Also I'm waiting on 2 $25 gift cards from Amazon via an offer from my bank, which will bring it to $29.99 for 6 movies.
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post #749 of 2174
4/17/09 at 6:45am

Re: Consolidated HD Bargain Thread!

Quote:
Originally Posted by Robert Crawford
The only review that counts for me is mine and I'm not going to wait and pass on a great preorder price for some reviews posted at Amazon from unknown people.

Crawdaddy

I couldn't agree more!
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post #750 of 2174
4/17/09 at 6:51am

Re: Consolidated HD Bargain Thread!

When the price went down to $93.99 a few days ago, I hesitated but decided to wait.

Now, at $79.99 I ordered the set. I agree with Crawdaddy about those "reviews".


Cees
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