Owners of Hazel Season 1 check out the discs, rot?

Re: Owners of Hazel Season 1 check out the discs, rot?

I got the same stains on my all my Hazel discs, too. I checked my Facts of Life 1st season set (also by Sony), and 2 of the discs also have the same type of stains.

I don't know what it is. You're right that it looks like water stains. Its not cloudy or a milky stain and does not have a swirl-like appearance like some of the other reports. Time will tell-how worse this will get.

BTW, the packaging for these sets is not marked Scanavo.

Re: Owners of Hazel Season 1 check out the discs, rot?

Guys, I understand how disconcerting this can be. I've had several sets (mostly with the Scanavo casing) beset with the cloudiness issue myself. But here's the thing: all the discs still play. And although I don't like the thought of my dvds getting cloudy or my cases getting oily (and it does happen on rare occasions, no matter what anyone says), the bottom line is that they all still play. Until the discs stop playing I don't really see what there is to be upset about. They can get as cloudy as they want as long as it doesn't affect their ability to play. If that starts happening, then we have a major problem.

Gary "my Hazel S-1 discs are all beginning to show signs of smudging/cloudiness too (and no, the casing isn't Scanavo but it does have a very slight oily feel to it) - yet they all play fine" O.

Re: Owners of Hazel Season 1 check out the discs, rot?

If only we'd get a Season 2, I'd settle for cloudy discs!

Re: Owners of Hazel Season 1 check out the discs, rot?

Oh, great. I'd hoped this malady was limited only to the cited Paramount sets. I'd even checked a few of my Sony sets a couple of weeks ago, when this situation first popped up. But, I didn't check them all. My "Hazel" set does seem to have those initial stages of cloudy stains. I buffed them out with a cloth rather easily. I also found the same on my "I Dream of Jeannie" s-2 set, and my "Bewitched" s-3 set.

Really, really don't like to discover this is becoming a more widespread situation. I tend to think the discs are okay as long as we get to them quickly enough. But, if the "Have Gun, Will Travel" s-3 sets are indicative, this staining can very conceivably get out of hand and possibly lead to playback issues. I'm not necessarily panicked, but I do wish to take preventive measures, just in case.

Re: Owners of Hazel Season 1 check out the discs, rot?

mine fogged up, too. I wiped them down and put them in paper envelopes. does any do research on DVDs and plastics? Or is that a job someone's brother-in-law gets at the company?

Re: Owners of Hazel Season 1 check out the discs, rot?

Immediately after reading this thread I checked all my Sony TV DVDs (and there are a lot of them). They look okay to me.

Re: Owners of Hazel Season 1 check out the discs, rot?

found clouding on a Bewitched, I Dream of Jeannie and Partridge Family set. Seems like I'll be putting all my slimline DVDs into paper envelopes.

Re: Owners of Hazel Season 1 check out the discs, rot?

Does this save the dvd? Or is it the dvd itself that is defective?

I found 2 of the Season 2 Hart to Hart dvds also have this problem.

I'm wondering if putting them into regular jewel cases will be okay. Can anyone offer some insight? Thanks

Re: Owners of Hazel Season 1 check out the discs, rot?

I'm not sure if it 'saves' the DVD. the discs still play. but it removes it from the environment of the clear doublesided slimline case. hopefully this will stop the fogging effect - only time will tell since it seems that the studios and the folks that make the DVD boxes are being pretty damn quiet about this issue.

Re: Owners of Hazel Season 1 check out the discs, rot?

This is the problem, Robert. No one knows what the source of the blotching/cloudiness is to begin with. It might be defective discs. It might be some type of chemical reaction with only certain types of casing. We really don't know. Also, the only concrete, across the board, example we have where the blotching/cloudiness caused playback issues was with some HAVE GUN, WILL TRAVEL Season 3 sets. Those were housed in Scanavo dvd cases and all of them had oily residue on the cases themselves, while the discs were blotched terribly. Numerous people had playback issues with those discs.

Having said all that, the big issue is whether or not the blotching/cloudiness will affect playback at some future date with our discs. Right now a number of us are finding these blotches/cloudiness on some of our dvds, but I don't think anyone has reported back that the discs have stopped playing. So the question before us is: Are these blotches only an appearance issue (i.e. we don't like the looks of the discs but they play fine) - OR - Are these blotches going to lead to playback issues down the road?

If the answer is only about ascetics then I'm not worried. I don't care how ugly the playing surface of my dvd gets as long as it keeps working. But if the blotching (which is alarming to me and I'd think would be to anyone that sees it on their personal dvds) somehow causes playback issues then this is a big, big problem.

Right now we have no evidence one way or the other, except for the HGWT sets. Every other set mentioned, where this is a problem, still seems to play.

Gary "I think folks reporting on the blotching need to tell us whether or not the discs are still playing - that's the important thing, but a lot of people are not mentioning it one way or the other so we don't have good data to base our concerns on" O.

Re: Owners of Hazel Season 1 check out the discs, rot?

I have the Hazel set, but haven't noticed the splotches on my own discs. I have noticed this issue on DVD sets from time to time though, all the way back to the deluxe "Ultimate Toy Box" edition of "Toy Story" which I purchased from amazon.com quite a few years back, at the time of its initial release.

I eventually learned to simply take this in stride and not panic, as I've yet to have a disc refuse to play that contains these splotches. On the other hand, disc #1 of "Mork and Mindy, Season One" breaks up into digital blocks on one episode periodically--and the disc itself doesn't have a single blemish.

Re: Owners of Hazel Season 1 check out the discs, rot?

Rot looks different than swirlies, it almost looks like condensation under the playing surface. I have had many discs that have gone bad, and unfortunately most were out of print.

Re: Owners of Hazel Season 1 check out the discs, rot?

How did you get them to send your the pre-paid Fedex?

This was the responses I received:

Thank you for your e-mail. We appreciate your interest in Sony Pictures Home Entertainment products.

To receive a replacement for your DVD Title, please return your disc in its original packaging with proof of purchase to the following address:

SPHE Consumer Support
PO Box 157
Neenah, WI 54957
Attn: 1153107

Please be sure to include your return address (no PO Boxes) and a copy of this email. Please allow at least 3-5 weeks for delivery.

Regards,

Adam Williams
SPHE Consumer Affairs Team

I asked about getting a prepaid label:
Dear Joe,

Please note that Company Policy does not include reimbursement for shipment of product to our Quality Control department for testing. However, SPHE will ship the product back at our cost after testing is complete.

Thank you for your interest in Sony products.

Regards,
Jim Hunter
SPHE Consumer Affairs Team

Re: Owners of Hazel Season 1 check out the discs, rot?

Something to consider about this so called sony blotching/ cloudy discs.Mine are like that when I take them out of the slimcases every time , then after a few minutes, while examining them its gone ! It happens every time, maybe it how they come in contact with the slim case.Ive seen this on both silver spoons season one and diffrent strokes.