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Disturbing Blockbuster Situation - Page 3

post #61 of 63
11/19/07 at 10:53am

Re: Disturbing Blockbuster Situation

So when Did blockbuster start renting HD DVD ? I thought they were strictly blue ray ??
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post #62 of 63
11/19/07 at 6:23pm

Re: Disturbing Blockbuster Situation

Quote:
Originally Posted by Echo 7
So when Did blockbuster start renting HD DVD ? I thought they were strictly blue ray ??
Mabey things are different in Australia. Customer service seems to be a hell of a lot better, according to Johnathon. You can't compare customer service standards between two different countries anyway. Even though the policies are the same for the company internationally, the implementation would be different. I think customer service in countries outside the U.S. is better in general.
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post #63 of 63
11/19/07 at 9:50pm

Re: Disturbing Blockbuster Situation

Quote:
Originally Posted by troy evans
I think customer service in countries outside the U.S. is better in general.

I can certainly say that I've had terrible customer service here, but not as bad as some tales I've heard from the US.

And while myself and my boss pride ourselves on doing a good job, we're also a smaller store, and that has an effect on the way we operate. We're an independent store, and we have to supply a service that beats what other stores can offer in terms of volume and pricing.

But hey, we're still going, so that's gotta say something in an industry like this!
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