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post #31 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

There were no fixed discs to my knowledge. If you bought the second LTGC box, than your set is affected.

As per interlacing -- movement on screen will register as either vertical lines in images and/or pixelization and breakup of picture. It would be most noticeable in action sequences or camera movements such as quick pans, etc. The lines that make up the image in the video signal are improperly flagged. Depending on your settings, some players/displays will exhibit the problem worse than others.

As an aside, the problem with the LT discs for which WHV is issuing replacements for -- is the exact same problem that affects every single cartoon in the discs that WHV sent out for the T&J replacements! So the geniuses in the mastering dept. have replaced their first screw-ups of the edited films, with horrible and nearly unwatchable transfers (much worse than LTGC) exhibiting the exact same problem for which the company deems significant enough to issue replacement discs of this set. Brilliant, huh?
post #32 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

Sorry to derail this topic, but can someone tell me one of the shorts this shows up on so I can see it and judge whether it is worth the hassle of exchange?

(I am referring to the LTGC#2 Disc4)
post #33 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

Book Revue was most noticeable if I recall.

Pay closer attention to the action shots with DD as he flails around the screen. Playback in slow motion should reveal (depending on your player settings) either a ghosting image or horizontal line breakup in the picture.

I'd recommend the replacement regardless, because if you chose to switch players down the road (even upgrading hardware) or screen the disc on a somebody else's setup, you may encounter problems that were previously less noticeable. It'll also send out the message to WHV that more people are aware of these problems and care enough about them to phone in and request the new disc, and hopefully in order to avoid the costly procedures of extra pressings and mail-outs, WHV will get these things right the first time around. (well maybe not in the case of T&J...)
post #34 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

Quote:
Originally Posted by Sean Richardson
I have no direct knowledge of the situation, of course, so don't take this as gospel...

But I have worked in an office for many years. I would bet that what happened was, these conversations were had a higher level, but nobody included the people who actually physically do the DVD stuff in the E-mails / meeting / phone call ... or the quality check people.

Just a thought. Just silly, stupid human error.

Indeed.
post #35 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

Good to know that mistakes are being corrected.

However, as someone who buys Region 1 DVDs outside of the designated territory, I do wish that these errors could be picked up before a sale takes place.

I suspect that neither Disney nor Warner will entertain replacements from outside of America/Canada.

If I knew that the corrected discs were available to buy, then I would even do that. But I am not sure with the defective Warner when and if the corrected set will filter through into the marketplace and with the Disney it was a limited release only.

Very difficult and very frustrating.
post #36 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

Quote:
Originally Posted by Nick Eden
Good to know that mistakes are being corrected.

However, as someone who buys Region 1 DVDs outside of the designated territory, I do wish that these errors could be picked up before a sale takes place.

I suspect that neither Disney nor Warner will entertain replacements from outside of America/Canada.

If I knew that the corrected discs were available to buy, then I would even do that. But I am not sure with the defective Warner when and if the corrected set will filter through into the marketplace and with the Disney it was a limited release only.

Very difficult and very frustrating.
When the Disney news first broke, a number of overseas customers were pleasantly surprised that Disney would honor their purchases and send replacements. I can't speak for Warners but you might want to write an email to Disney customer service. It can't hurt. I believe this new open policy started with the True Life Adventure replacements and has continued through the More Silly Symphonies replacements.
post #37 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

When I e-mailed Disneyinfo@Disneyhelp.com to ask about the replacement program for More Silly Symphonies, they just sent me the replacement discs instead of sending a pre-paid mailer.
post #38 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

Thanks for that.

I have sent an email to Disney and see if they can help an international customer find corrected DVDs.
post #39 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

Quote:
Originally Posted by Ronald Epstein
Question; What disc(s) is defective in this package and needs to go back?

Both discs need to be exchanged. For a complete breakdown/comparison of the changes see here.
post #40 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

I live in England so does anyone have an email address please for the WHV Looney Tunes Golden Collection Vol2 D4 replacement?
post #41 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

Just to update everyone regarding replacements DVDs for people outside of the Region 1 territory. I applied for the replacements at the beginning of the week, and I now have the 2 DVDs.
Superb customer service from Disney. Thank you.
post #42 of 42

Re: Has anyone seen this post at Leonard Maltin.com? Interesting reading!

Quote:
Originally Posted by Chris S
Both discs need to be exchanged. For a complete breakdown/comparison of the changes see here.

Chris: Thanks for posting that VERY informative link.
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