Re: *** Official Warner Chat and Discussion Thread
A few words from one of the persons running last night's chat...
I want to take this opportunity to thank George Feltenstein,
George Parker and Ronnee Sass for participating in last evening's
chat. I have to tell you that these people are HUGE fans of this
forum. You can tell by some of their responses that they recognize
some of you by your daily posts here. They do read this forum
daily and are one of the few studios (if not the only) that still takes
a personal interest in feedback expressed by the people that purchase
their product.
If you knew this industry and how "stand-offish" most studios have
become to Internet forums like ours, you would be greatly surprised
by how "human" the people at Warner Home Video are. When we
met them over a year ago in Burbank, they showered us with their
personal attention. They so much love what HTF is all about!
Parker and I would like to thank all of you who were extremely
polite and professional with your questions. These chats continue
to prove that we can invite a studio into a live venue and have those
guests treated in a respectful manner.
We also need to thank Robert Crawford for doing a great service
to all of us by compiling this "recap" thread for those that wanted
a quick reference to all the questions asked and answered. I have
included Robert's list in the
posted chat transcript.
Of course, I need to thank Parker for all his help last evening.
Now to move on to the complaints that seem to be clogging
up this rather informative thread....
I'm sorry that there were a few of you that had problems getting
your questions asked and had problems with those who were
extremely rude by just shouting out questions (and even had the
audacity to admit they did so in this thread).
Let me start with addressing the way we handled people who just
blurted out questions without a designated turn....
It was solely my fault for not booting them. I just bought a Mac
computer and found a beautiful IRC program that worked great,
but since I only found it two hours prior to the chat, I couldn't
figure out how to boot individuals who were not only blurting out
questions, but constantly sending me private messages about their
turns being missed. Trust me -- the next chat you will see many
people being removed for doing exactly what we asked them not
to do.
I will also make a point to ask our studio guests not to answer
questions out of turn. My apologies for not handling that situation
in advance. Those people who blurted out questions (and knew
what they were doing) should offer an apology to all of you who
were far more considerate.
As for those of you who felt I skipped over you during the
YO process....
No matter how many times we ask participants to read the forum
guidelines before entering the chat room --- nobody cares to do
so, and then ultimately, they feel slighted.
In the guidelines it is posted quite clearly that
names do not
appear in the same order on your screen as it does mine. I
even reminded everyone of this prior to the chat. As someone
posted earlier in this thread, this is a problem of the IRC and the
lag times between each computer. Parker and I were on the phone
during the entire chat and even he and I had a different order of
names listed on our screen. Veterans of these chats know the
deal, and I am surprised that after the numerous attempts we
make to inform people of this problem, we still get accused of
purposely skipping over turns.
As far as usernames are concerned, as far as I know it makes
no difference if there is a space in your name or not --- if you
were not listed in my queue you were not selected to ask a
question. We also tried to weed out anyone signed in with a
NICKNAME or as GUEST, as our guidelines specifically state
that participants sign in with a real or recognizable first name.
For the rest of this thread, we would appreciate that all posts
be based on the discussion itself rather than complaints about
how your turn was missed.
Anyone with a complaint is welcome
to post it in the feedback area.
From hereonin, let's keep to the
topic at hand which is the discussion of last evening's dialogue
the studio.
For the most part, last evening's chat was a huge success.
Warner did a really fine job of addressing questions while
interjecting quite a bit of tongue-in-cheek humor. It's a
testament to the quality of our membership and forum that
Warner approaches us twice a year to hold these chats.
Thank you, everyone, for your participation last evening.