Re: Got Questions? Ask our resident expert, Robert Zohn
Robert:Have any HD-D1 owners reported back to you that their machine is turning OFF during playback? No stuttering, pixelation or audio dropouts beforehand, and not even during advanced feature (i.e., U-Control) playback. Just all of a sudden after approximately four minutes of playback of The Bourne Identity, the player shuts off.
I know Identity is a very recent title with advanced content; I need to do the firmware upgrade. I'm on fw 2.0 and am variously trying to update it: The player is not connecting to the 'Net (after trying various configurations of the Ethernet port: DHCP and DNS on, then off and manual entry of IP address, subnet mask, etc.). The player similarly shuts down between 20 and 40% completion upon attempting to use the 2.2 disc I have. It's possible that the disc is corrupt so I've requested another from Tosh; I was informed this morning when I called to follow up on my request yesterday that 2.2 (the latest fw available on disc; 2.3 is only available online) is on backorder.
And I'm about to try my third program (ImgBurn, NTI DVD-Maker and now Nero) to create an image of the 2.3 ISO after downloading it.
But I'm concerned any upgrade discs will cause the player to shutdown the same way Identity--and, curiously enough since it is not an advanced content title, Supremacy--did.
Any of your clients reporting player shutdown issues?





