Re: Anybody dealt with salesstore.com ??
Everything is crooked...
the "store" is more of a broker, you can't truly return anything like a department store. Prices are low because they are basically shipping directly from the manufacturer.
Here are some of the tricks they use.
An "order" you send is an offer for them to accept at their discretion. But they create an invoice of it immediately. After three weeks or so they "accept" the order and ship the item. By then since the invoice was made 3 weeks prior according to their policy you are too late to return. They also don't give shipping information that often.
Do not try and return it something. Restocking Fee is an illegal 50-99% of the cost of the item!!! [assuming they'll even give you an RMA number]
Without a RMA number it is automatically labeled "lost." i.e. you're responsible for loss. So get shipping insurance! If you try and do a chargeback they fine you $75 for doing so. That means you have a bill with them. Of course you will get pissed and upset and then they send it off to a bill collector to ding your credit. If you're smart you fight the debt collection using federal law, but how many people are smart enough to do that and end up paying the extortion of $75 to now have your credit dinged. Using the fair debt collections act is the way to go at that point.
Don't bother with small claims, they're in Florida, unless you live nearby they have no jurisdiction. In Federal Court it's basically impossible since its over the internet for the court to get jurisdiction to sue. So buyer beware.
AVERAGE STORE RATING 6.74 out of 10
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