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pioneer 1014 craped out - Page 4

post #91 of 191
Thread Starter 
anyone think the elite VSX-56TXi is a better receiver and wouldnt have this problem also the vsx-54TX
post #92 of 191
Not to rub salt in the wounds, but any resolution to this?

Hoping you get this resolved.
post #93 of 191
Haven't heard back from Pioneer yet. But according to the timetable they gave me last week it could be as late as early next week until I hear from them.
post #94 of 191
Thread Starter 
no word for me either, anyone got a suggestion for a receiver that wont break, the VSX-52TX is the same as the 1014 makes me think it would do the same thing, 1 guy said the 54TX has video recording problems, the 56TXi looks to be pretty good excluding cost....
post #95 of 191
Man.. this is SUCH a bummer. I haven't had mine on during a power loss yet, but I'm sure it's just a matter of time. We lose power all the time around my way. (rural Massachusetts)

Very strange. ..and disturbing. I feel you guys pain for being without.. that sucks big time.
post #96 of 191
Thread Starter 
pioneer elite=good or bad?
post #97 of 191
steve, as mentioned B-4 ,a ups might be a good investment?
post #98 of 191
>>> steve, as mentioned B-4 ,a ups might be a good investment? <<<<br />
I agree, not that I am looking forward to spending money on non-audio or video enhancing features. I hope to learn more in the thread as this gets resolved.
post #99 of 191
Thread Starter 
anyone remember the sawtooth wave form, i dont think a 300$ theater UPS with sinewave output is worth it to save a 500$ receiver
post #100 of 191
My Pioneer 1014 was on yesterday here in Massachusetts where we are getting the leftovers of a Florida hurricane.
The power went out and then came back on after about a 2 second interval.

NO flashing MCACC light.

I held my breath.
post #101 of 191
That's good to hear Steve. Hopefully that indicates the issue doesn't affect the entire run of receivers.
post #102 of 191
Quote:
anyone remember the sawtooth wave form, i dont think a 300$ theater UPS with sinewave output is worth it to save a 500$ receiver

But if it saves a $500 receiver in addition to a $2k projector and $200 dvd player, it'd be worth it.
post #103 of 191
I had my receiver hooked-up to a 30.00 ups and went thru 3 poweroutages in two weeks ,no problem, now I don't know if it worked or was it because my rec.wasn't defective but I won't be unplugging from the UPS anytime soon even though it only provides 4 min. of back-up power
post #104 of 191
Any updates on this? I bought a 1014 back in January (if I remember correctly) and it went dead shortly thereafter, with MCACC blinking. Took it to the repair center and they had it working a week later (did it under warranty because it was so new). Well this afternoon the power went out briefly and it's doing it AGAIN!!. I've got a fairly expensive surge suppressor and it is fine, and all the other equipment connected to it is fine.

Anybody figure out the reset yet?

David Giles
post #105 of 191
Sorry it happened to you twice David-- that sucks.

The more I think about it, I'm not real thrilled about getting a 1014 back from Pioneer, new or refurb. Yeah, It'll be nice to have a receiver again, but I'll be paranoid just waiting for the next power outage.
post #106 of 191
Anyway or any ideas we can track a run to see why some are going out and some arent?

We lost power hear today, my 1014 was running, electricity came on and I turned it right back on, everything okay, I purchased it probably about 4 months ago.
post #107 of 191
Question? Could I use a cheap battery back-up made for computers(APC BU350 ES) or would the output be the wrong type(design for somputers not home theatre)?

YEP I've got a 1014, got it on boxing day, had at least 1 outage I can remember, not long enough to turn my projector off, and the Pioneer was fine.

Luckily I put mine on my Mastercard so I've got the extra warranty, 3 years instead of 2.

Brent
post #108 of 191
Thread Starter 
Dose the elite 54TX have different internals because if it dose ill probably by one of those, or get a HK otherwise.
post #109 of 191
Brown out in Fla the other day during the tropical storm. 1014 still purring.
post #110 of 191
Thread Starter 
it may have just been some models, but some is to many and i dont wanna take any chance, i did have the power blink twice before and it was still working but both times it didnt turn off anything besides the stove clock.
post #111 of 191
The reports of people losing power and their 1014s still ticking is encouraging. Hopefully my replacement doesn't have the issue. I'll be paranoid, though, until the first power loss.

No word from Pioneer yet. I'm half expecting not to hear from them and just come home to the surprise of a receiver on my porch.
post #112 of 191
Thread Starter 
i think the place i sent mine to took a vacation, they dont awnser the phone unless they wont anwser because of me.
post #113 of 191
Well, since I called Pioneer directly, I'm no longer dealing with the service center. That's a good thing too, because they are slower than a 7 year itch.
post #114 of 191
Thread Starter 
pioneer seems to be slow also....
post #115 of 191
Well, today was the 10th business day since I spoke to them on June 29. I was supposed to hear from them by now.

I may give them a call tomorrow and see what's up. I'm almost beyond being angry now and am just tired of the whole process.
post #116 of 191
Well, here's the resolution guys. The wait is just about over for me.

Pioneer shipped out a new 1014 receiver for me a little over a week ago. I've got the tracking number and I should have it in the next few days. I would have had it already, but it got delayed in transit by a late train according to the tracking website.

In addition to sending me a brand new unit (instead of a refurb), Pioneer was kind enough to ship it directly to me. They are supposed to ship directly to the service center then the customer is supposed to pick it up there. But since I am 50 miles from the service center I took my 1014 to, they agreed to ship it to my house.

So although it's been a long process (since May 14), it's almost over.
post #117 of 191
seems that there is a code, though i don't know what it is. i took my receiver in to be repaired after it started flashing after a power outage. i told the guy that there was a thread about this problem with 1014's, and asked him to talk to Pioneer about a code. he said he had never heard of any codes, heh.

anyways... i dropped the receiver off on a late Friday morning. the following Monday(only 3 days), the shop called and said it was fixed. i was told that they tried the code but it didn't work on my receiver. they had to replace the main board.

now i ask you this... how is it possible for an electronics repair shop that doesn't work on Sundays able to diagnose, order parts and install them in 2.5 days? does this seem feasible to the rest of you guys? not me. i think they tried the code and it worked. they probably just billed Pioneer for a main board install.

i'm putting this receiver on a backup battery supply that i currently am using for my kid's computer. oddly enough, that computer had gone through many power outages while not being on a backup supply with never a problem. i find it quite stupid that a computer which has more sensitve electronic parts inside was for 3 years able to withstand many outages, while this damn receiver couldn't even last 4 months before it took a dump. pathetic.

good luck to the rest of you guys. hope you get your equipment back soon. if someone from Florida is reading this thread and needs to have their 1014 repaired due to a blinking MCACC light after a power outage, take it to TVCR in West Palm Beach Florida if that is close enough for you. they are located on the corner of Sansbury Way and Okeechobee Blvd. apparently, they now know how to fix this problem very quickly.
post #118 of 191
Yeah it sounds like they know the code , but by telling you they don't and of course stopping you from posting it here, keeps repairs coming into their shop, could be?.After so many people are having this problem you would think Pioneer would address this in a public forum(here would be good). It can only deter people from buying Pioneer if this problem is not addressed. many more people read this forum and others than just those having the problem, I'm sure it will weigh heavily in their purchase decision now and in the future .I know it will with me even though my last 3 A/v purchases were Pioneer( 2 rec.&1 dvd player). nothing worse for business as a bad rep..
post #119 of 191
Quote:
Okay, Guys! Here's the real deal. Some pioneer amps have this mcacc deal as a protection feature. In the event of an electrical surge, the machine goes into this mode. It's a protection mode and the idea is that if full voltage was allowed into the amp it might cause further damage. Pioneer has added this feature in order to ensure your safety. Depending on which machine you own, there are different procedures to perform a reset. The reset is to be done by a technician ONLY after the internals have been checked for faults.


This sounds reasonable to me. Do you guys not accept that? Would you rather know the code, put it in possibly damaging your reciever some more? Or just take it to the service, center, let them check it and get it fixed? I'll take the 2nd option.
post #120 of 191
Quote:
Do you guys not accept that?


I don't think it's the fact that the 'protection' is there that is the problem. The problem is the relative ease with which the receiver goes into this mode.

I suppose you'd like it if all of the electronic device in your home easily entered a mode like this that required you to visit a service center. Now wouldn't that be special?
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