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Weekly RoundUp 4/12/2005 - Page 2

post #31 of 37
4/12/05 at 12:45pm
Mike -- great job with the Roundup, as usual. Thanks.

It's Boomtown for me. I Netflixed the first disc -- good show -- last year and have been waiting for a price drop.

Also getting:

All in the Family IV
Jeffersons III
Bob Newhart I - ? (If I get this one, it'll be for the wife. )
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post #32 of 37
4/12/05 at 12:52pm
And BB's lower prices exclusively for RZ members is just another reason to dislike BB. Having it on occasion (as they have in the past) is fine, but to have it on the bulk of this week's new releases is getting ridiculous. They're turning into a mini Costco/BJ's/Sam's Club, charging a premium for non-members.


I disagree!
If they were charging more for the new releases (without having a RZ Card) than the competition I could see your argument, but they are at or below the sale prices of Target and CC. Heck, I ended up buying Bob Newhart at BB because it was a little cheaper there w/RZ than it would have been at Target with my employee discount...AND I get the points!

This is an added perk to the Card and I wrote BB to tell them that!
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post #33 of 37
4/12/05 at 3:01pm
I ended up picking up Boomtown Season 1 for $14.99 at Costco today (since I needed gas, I popped in to see if they have the season sets for $14.99, and they did, but I passed on the rest, though Alf did pique my interest).
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post #34 of 37
4/12/05 at 3:13pm
Thanks as always Mike and Patrick.

I picked-up Ocean's Twelve ($14.87) and Hotel Rwanda ($15.87) at my local Wal-Mart (Murrieta, CA) today.

Wal-Mart had Ocean's Twelve packaged (side-by-side shrinkwrapped) with a Bonus Ocean's Twelve DVD containing Bonus Material / Behind the Scenes from an HBO special (according to the package). What is interesting is that while the package was labeled "Bonus DVD", Wal-Mart's shelf tag stated "Ocean's Twelve DVD W/ Gift". But, this 2 pack is priced at $19.72. Hmmmmm - I'm wondering how that's considered a gift?
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post #35 of 37
4/14/05 at 10:41am
From one of my posts in this thread:

If they were charging more for the new releases (without having a RZ Card) than the competition I could see your argument, but they are at or below the sale prices of Target and CC. Heck, I ended up buying Bob Newhart at BB because it was a little cheaper there w/RZ than it would have been at Target with my employee discount...AND I get the points!

This is an added perk to the Card and I wrote BB to tell them that!


Just WAIT til you hear the response I got from Best Buy!

My original email text:
Question or Concern I LOVE the new lower prices on new release DVDs for RZ
members! I got Bob Newhart for less than I could at Target (where I work) with
my employee discount! AND I got the points! GREAT MOVE!


First they sent me the "automated response" email.
Today, I get this:
Thank you for contacting Best Buy about your experience.
I'm Pam with Customer Care.
We at Best Buy understand the importance of good service, as well as how
frustrating poor service can be. We apologize that your experience with has been
unpleasant, and we are grateful to receive comments like yours, as we are
constantly evaluating our partnerships and how well they satisfy our customers.
I am happy to inform you I have filed your feedback and this will be reviewed by
our corporate office.
I am happy to inform you that I have added 15,000 points to your account for
customer satisfaction and you will receive a $5.00 certificate for the amount of
points.




Did they even read the original email? PLEASE tell me if it sounded like I was upset in any way! But, heck, I am not gonna complain about it!
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post #36 of 37
4/14/05 at 12:35pm
Thread Starter 
Un-freakin'-believable.




for you, though, Eric!
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post #37 of 37
4/14/05 at 5:07pm
Eric, that is too funny . That seems to be an automatic thing they do whenever something doesn't fit one of their other form e-mails. I've gotten about $30 in RZ certificates from e-mailing them and complaining about the smallest things (i.e. "My RZ certificate took too long to arrive", "I didn't get my bonus RZ points for this purchase" - they credit my account 15,000 points and then I get my original bonus points a couple days later, etc)
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