Nice surge suppressor. $225 delivered from ECost. 6490 Joule/330,000 amp max protection. Solid & heavy. After removing it from the carton I was first impressed by the weight of the power cord. It must be about 3/4" in diameter. Blue display with five dimmer settings set on a heavy plate of brushed aluminum. Display reads voltage/amp draw and diagnostic messages. I saved a bundle over products from Panamax/Monster that have similar features plus this one better fits my personal tastes to boot. But the biggest reason I bought it: Lifetime replacement in the event of strike or failure, no questions asked. When I asked for clarification on the policy to make sure my ears heard what I thought was said, I was plainly told that whomever has a busted Belkin unit will get a new one sent to them after the damaged unit is sent in (I had a good conversation of modest length with one of Belkin's Engineers by phone prior to the purchase). Further, the guy said in a nutshell that Belkin believes in their product and values their customers too much to fuss over receipts or which sales outlet is or isn't authorized.
I think the entire product line represents a new benchmark for value in the entry level s/p arena.
Finally and for once I felt like someone cared enough about my business to pay attention to the little things. Like answering their phones for a change. Or manning their phones with technically competent people to answer questions and explain features. The experience was such a departure from the usual run around customers get when they try contacting the manufacturers that it alone was enough to sell me. Keep up the good work Belkin.
I think the entire product line represents a new benchmark for value in the entry level s/p arena.
Finally and for once I felt like someone cared enough about my business to pay attention to the little things. Like answering their phones for a change. Or manning their phones with technically competent people to answer questions and explain features. The experience was such a departure from the usual run around customers get when they try contacting the manufacturers that it alone was enough to sell me. Keep up the good work Belkin.
