Anyone have a Dyson Vacuum Cleaner? - Page 5

The full reviews won't appear in the magazine until the March issue, but Consumer Reports has already posted a warning in advance on its website that the Hoover Fusion released an unusually high amount of dust back into the air during all three of its tests.

Yep, Here is the link on CR website.

FWIW: I had my heart set on a Dyson but after reading a few reviews on this forum, I picked up a Fusion. For the price I don't think it can be beat, period. It may,as they say, give off some dust, but I have not noticed any in our 2 months of useage and it picks up great for the price, I am stilled amazed at the amount of stuff that comes out of the carpet. If it works for 2 years and I toss it I am still ahead of the game and happy with my purcahse.

Again, I was all set to buy a Dyson too.

Take anything from CR with a grain of salt and some tequila.

If you lke your fushion, then nothing more needs to be said.

I like my fusion.

But I'll add again that I like it even more because it costs so much less than a Dyson.

It's one of those products that everytime we use it you are impressed with its ability. Kinda like my bottom of the line high-def WS CRT TV. Not nearly as good as what else is out there...but I think it looks great! And, everytime I use it, I say so!

How about a Roomba robot vac.

Holy thread revival, Batman!

Saturday we used our "almost no exceptions" 20% off coupon at Robinson's May to get the Dyson DC07 for $303 + tax. My girlfriend had vacuumed our small 2BR apartment earlier that same day, so I was eager to see what, if anything, the Dyson would pick up. Our old vacuum is a ~4-year-old Hoover Legacy Supreme with 99.9 micro filtration, which we keep in excellent condition.

Here's the pics. The first pic is after doing our living room, the second pic is after the 1st BR, and the third pic is after doing both BRs. Clicking on the thumbs will take you to larger versions of the pics.




I'm a believer

Carlo,
Welcome to the club. Alot of us switched from Hoovers to a Dyson and the change is rather dramatic. We just got new carpet in some areas of our house and it's a workhorse. The dust and hair just sticks to the top of the carpet and doesn't settle like our last carpet and the vacuum has been working overtime.

Looks like alot of carpet fibers in there
I have a filter queen majestic, one of the vacumms sold by the door to door salesmen (Ebay is wonderful)
it works great, except in the cat hair on the rug in the living room, nothing seems to get it up without repeated passes

I bought my Dyson precisely to deal with cat hair on carpet - which it does with incomparable thoroughness. I'm very happy with my investment.

Regards,

Joe

Now I gotta find the Soft Dusting Brush attachment--everywhere seems to have it on 1-2 weeks backorder. I'd rather purchase in-store, I'll have to call a bunch of local places that carry Dyson to see if they have it in stock...

Carlo,
I tried to find that attachment and gave up. I'll likely get it from Dyson directly. I tried everywhere

Yeah I've called just about every place within 30 miles of my apt. and no dice. I hope they don't ship from the UK--I have bad luck w/ UK packages (Amazon.co.uk)...

It does fine on the cat hair on the normal carpets, just that one rug over the carpet in the living room, real close weave on it

Shane,

If you have a Sharper Image nearby, call them, they may have a soft dusting brush extension in stock...good luck!

Re: Anyone have a Dyson Vacuum Cleaner?

Well, you guys told me so...and I shoulda listened!

Eight months ago I was the thrilled customer of a Hoover Fusion. Now, I can't wait to get rid of it!

While it worked like a champ for about six months...it then proceeded to fall apart like a cheap piece of crap.

First a plastic "grip" that held one of the wands onto the vacuum broke off. Then a piece of plastic on the front wheel carriage broke off rendering the vacuum useless. Several calls to the Hoover customer service line finally yieded a replacement part which was back-ordered for several weeks. Customer service extended my warranty due to their incompetence. This part of the story alone would take days to tell.

Most recently, the vacuum got real loud. An inspection by me found that the agitator (beater brush) was rubbing up against one of its own end caps. I unscrewed the end cap to find an AMAZING amount of human and pet hair wrapped around the axle. The gunk somehow bent the end cap which was now affecting the proper running of the agitator. The folks at Hoover customer service told me I had to contact a local Hoover service shop.

After I explained to the authorized Hoover dealer that my Hoover Fusion was a bagless upright which was a Wal-Mart exclusive I had to wait for him to stop laughing. To sum up his thoughts: "If you bought it from Wal-Mart, it's crap. If you bought a Hoover, it's crap." I said, but it's a HOOVER. It's a company that's owned by Maytag--well-known for high quality. He said "not any more" They were bought out a month or so ago by Whirlpool who is now deciding whether to even maintain the Hoover vacuum line.

When I explained my story about the problems with the vacuum, the repairman said it sounded like I just needed a new agitator which would cost about $25. I said, but its still under warranty. He said, that he would not service it under warranty because it had probably been voided by me dealing with the agitator. While I maintained that my inspection seemed like simple consumer maintenance, he suggested I contact the customer service people again, tell them what he said, and demand satisfaction and that I was sending the machine back to them.

My current plan of attack is to take the vacuum (I still have its original box), the manual (covered in copious notes from all the different times I've talked to customer service and the repair shop), the letter extending the warranty, and the receipt (which shows I purchased the vacuum on 9-8-05) and march up to Wal-Mart's customer service counter and demand my cash back.

As I noted several pages ago, if I get my $$ back...I will now have my downpayment on a Dyson.

Re: Anyone have a Dyson Vacuum Cleaner?

Stick a new bag in your old vacuum and perform the same test (re-vacuum and compare the dust). Wow! Look at all the dust that was picked up!

Miele does the best job and is HEPA rated (the vacuum, NOT just the filter like most other vacuums). However, be prepared to spend $$$! I also have a Festool shop vac and that thing is amazing (if there was a rug attachment I'd use it in the house!).

Re: Anyone have a Dyson Vacuum Cleaner?

Quick update.

No go on returning the machine to Wal-Mart. I guess I'm not too surprised. they are VERY good about returns...but ARE explicit that it needs to be within 90 days of purchase. Even without a receipt, they would have tracked the sale based on the serial number.

However, they DID offer to send the vacuum to the Hoover factory for me for repair. This is a service I did NOT know Wal-Mart provided. I suspect I will get a refurbished Fusion sent to me via UPS. The W-M clerk gave me a document detailing all the pertinent info including UPS tracking numbers and phone numbers where I can call for a status on the work order, etc. Fairly efficient.

The customer service guy actually felt a fair amount of sympathy for me. He said he understood where I was coming from but that you can ALWAYS return something to W-M within that 90 day period. You see, one of my major bones of conetntion was that the manual for the vacuum says in big bold letters on the cover DO NOT RETURN THIS PRODUCT TO STORE. Instead, they want you to call the Hoover numbers for problems so they can send you to an authorized dealer.

I am really ticked off now by my decision to go Fusion. But I guess I'm stuck.

Re: Anyone have a Dyson Vacuum Cleaner?

So your Hoover stopped sucking because you have a blown Fusion?
Yeah, it sucks.


Cees

Re: Anyone have a Dyson Vacuum Cleaner?

I like what I've been reading so far !

Where's the cheapest place to pick one up at? I've read a lot of Best Buy store purchases so far... it's not any cheaper online?

Thanks,
~Rob

Re: Anyone have a Dyson Vacuum Cleaner?

I got my Dyson Ball at Best Buy with one of those 20% off for Reward Zone members coupons, coupled with my Reward Zone card to give me $20 back later on in Best Buy coupons (which I used to buy a DVD )

Re: Anyone have a Dyson Vacuum Cleaner?

I got a nice test of a Dyson at the local vacuum store. He compared it to the Simplicity and Royal vacs. The Royal vac blew away the Dyson. The Royal agitated the carpet extremely well to get the dirt out. He set a nickel in front of the Dyson, Simplicity, and the Royal. In front of the Dyson, the nickel barely moved. In front of the Royal, the nickel was spinning like crazy.

The Royal is mostly metal construction and it still weighed less than the Dyson. They also had a nice selection of Dysons waiting to be repaired.

Re: Anyone have a Dyson Vacuum Cleaner?

Since they're no longer on the restricted list, I would think the 20% off coupons that Bed, Bath and Beyond routinely sends out would make it a good idea to purchas a Dyson there.

I got mine at Robinson's May with a coupon (see my New Year's 2006 post about it, above). For the record, still loving it!

Re: Anyone have a Dyson Vacuum Cleaner?

Thanks for the tips on where to buy!
*Rubs hands in anticipation*

Re: Anyone have a Dyson Vacuum Cleaner?

I'll say this about my dyson...you want to know how well it cleans?? use your old vacuum cleaner first and when you think you are done, go back over the same area with your dyson...It really isn't funny how much dirt and fur comes up. I like to think of myself as a clean person...but I felt like a slob when I saw all the dirt come up with the dyson...

This thing is solid and works like a champ. No bags. Worth the 500 dollar price tag. Got mine at Sam's club..

Funny thing...my son brought friends home the other day. they are about 13-14. I had just gotten done vacuuming and hadn't put it away yet. They walk in and see it and one of my son's friends says "ooooh you got a dyson...sweet!" My home theater set up doesn't get that reaction

Re: Anyone have a Dyson Vacuum Cleaner?

I'll repeat what I stated before:

Stick a new bag in your old vacuum and perform the same test (re-vacuum and compare the dust). Wow! Look at all the dust that was picked up! This is a very common trick that it used by vacuum cleaner salesmen (dirt will keep coming up out of the carpet for each pass).

Re: Anyone have a Dyson Vacuum Cleaner?

Greg, we did that with the old Hoover when we got the Dyson. The bag was empty, we had just changed it. And we hadn't planned on getting the Dyson beforehand, it was just when we found out the coupon+sale would be honored that we bought it, and that amount of dirt/dust/etc couldn't have accumulated in the six hours from when we vacuumed to when we used the Dyson.

But even if one were to do the test with the bag partially full, part of the beauty of the Dyson is that it still goes strong without having to constantly change bags, whereas bag vacuums lose suction commensurate with the amount of dust in the bag. That's part of the draw, not having to think about whether the bag is so full that you have to change it or risk not sucking up all the crap in the floor. You can clearly see how full your Dyson is. It is way easier to empty than any bag vacuum I've ever owned.

Re: Anyone have a Dyson Vacuum Cleaner?

This thread is still alive! I see that Mike is close to becoming yet another Dyson fan too! You get what you pay for that's for sure.

We have a cleaning lady that comes by once a week(My wife's treat to herself) and she is recommending the Dyson to the other folks she cleans house for. She likes it that much. No issues here. Not one yet.

Another option if you can't spend the large dough is to buy a refurb from amazon. That will save you some but the 20% off at BB&B is the best deal.

Re: Anyone have a Dyson Vacuum Cleaner?

Funny you should mention that, Shane! I was all set to pull the trigger on a refurbished DC-14 on amazon ($289, I think...further minus a $25 coupon code!) until I found out there was no way I could get my $$$ back on the damn Fusion.

My machine currently sits in a Hoover repair place in North Syracuse, NY awaiting evaluation!

The dog hair is piling up nicely at home. Kinda reminds me of the tumbleweeds in the old west.

Re: Anyone have a Dyson Vacuum Cleaner?

We finally got a Dyson (animal), and I'm really impressed. This thing could suck a you-know-what through a you-know-what!

Besides it's sucking power, I like the ingenious design that:

1. Allows me to change to the wand without bending over and disconnecting the hose or flipping a valve. Simply standing the vacuum upright automatically diverts power to the wand.

2. Adjusts the carpet height automatically.

3. Has several removable air passages so I can check for obstructions (not that I've ever had to use any of them).

4. Turns off the beater-bar when the vacuum is upright without requiring me to cycle power before I engage-disengage the beater-bar belt.

5. No beater-bar belt!

At first, I didn't like the fact that the brush in the hand tool was turbine-powered. We had a Dirt-Devil with a turbine-powered brush, and it worked great the first time. But the dust, dirt, and debris you suck in goes through the turbine, quickly rendering the brush useless. Cleaning it gets it working again, but 15 minutes of cleaning gives you 5 minutes of usable performance. Also, the Dirt Devil turbine-powered brush is about a loud as a jet engine!

Not so with the Dyson! The turbine gets its air from a separate intake, which means that none of the dust, dirt, and debris you suck up goes through the turbine, so the turbine stays clean. After filling and dumping the bin three times, the turbine still spins freely.

And the Dyson turbine is actually quieter when the turbine is ON! I know that with the turbine having a separate intake, turning it on reduces the sucking power at the nozzle, but the Dyson has more than enough sucking power to spare.

This is one awesome machine. I'm very impressed.