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Warner Brothers: For the love of God stop using those snapper cases!

post #1 of 36
5/4/03 at 7:03pm
Thread Starter 
Start listening to your customers, please!

The majority of us DO...NOT...LIKE...THESE...CHEAP, NON-REPLACEABLE...CASES...AT...ALL!

Come up with your own version of the keep case. At least that would be an improvement.

Thank you!

Dan

P.S. And if you won't include DTS or DTS-ES Discrete 6.1(although it would help sales, and New Line isn't afraid to use it), at least use the improved 448 kilobits/sec Dolby Digital. There is no excuse why at least this can't happen.
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post #2 of 36
5/4/03 at 7:57pm
Warner's DVDs are usually inexpensive. I'm willing to bet it's because they use snap cases and digipacks.

Having said that, I want WB to do whatever they can to make their discs cheaper. Their 2-disc Chaplin DVDs are going to cost less than the 1-disc original editions by Image when they were on sale! You can get many of their DVDs for under $20 and they're full special editions.

If using snappers keeps costs down, please stick with them!
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post #3 of 36
5/4/03 at 9:02pm
Warner has always gone cheap in their packaging. While MGM, Fox, Criterion and some others nearly always used gatefold jackets for their 2-disc LD releases, Warner simply modified their already thin-walled jackets to accomodate an extra disc. It just cried out, "We don't give a damn".
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post #4 of 36
5/4/03 at 9:15pm
The majority of us DO...NOT...LIKE...THESE...CHEAP, NON-REPLACEABLE...CASES...AT...ALL!

Again, which marketing study confirms that assertion? Furthermore, forums such as HTF do serve a purpose to the studios, but they are only a small part of the mainstream market in which many consumers might not give a hoot about the packaging. It would seem likely to me that Warner has conducted a marketing survey on this matter and only they can confirm whether the data supports their continuation in the snapper packaging.
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post #5 of 36
5/4/03 at 10:04pm
If you read the chat transcript from last week, you will see their answers.

Haunt your local video stores and if you make friends you can probably get keepcase slicks from them for new titles

The Snapper is basically gone everywhere but here, and given that Ivy Hill is possibly being sold, that would eventually lead to the death of the Snapper hypothetically. If you do a search, you will find an address to send broken snapper trays to for replacements
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post #6 of 36
5/4/03 at 10:58pm
Thread Starter 
It's not just the plastic part, the cardboard covers wear out too!

I'm also not so sure about these so-called "market tests" that keep being bandied about. You can cook the numbers to say anything you want them to. Happens all the time.

The whole red laser HD disc---cropping all 1.85:1 movies to 1.78:1---non anamorphic 1.66:1---low bitrate Dolby Digital---no DTS---snapper case thing starts to add up to the possibility that Warner Brothers just doesn't listen as well as they should to their die hard customer base. We have some pretty good ideas for the taking.

I hope someone will heed the call!

Dan
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post #7 of 36
5/5/03 at 7:44am
I am always disappointed when I see a snapper case. Has not stopped my purchases of this packaging.
But I have passed over sales bins, several times, which were full of them, preferring to browse the bin, which had hard cases. So psychologically, I do perceive them as ‘cheap’ and applied possibly to less desirable titles.

In addition, - hate it when the center keeper tab on a hard case is one which is difficult to release the disc without flexing it, or when it breaks and you hear your disc rattling around the case sliding over what’s left of the tab.
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post #8 of 36
5/5/03 at 11:17am
I say for the love of God STOP putting those "SECURITY DEVICE ENCLOSED" stickers on the cases!! Put them on the OUTSIDE of the shrinkwrap!!
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post #9 of 36
5/5/03 at 5:24pm
Quote:
It's not just the plastic part, the cardboard covers wear out too!
I've said it before, and I say it again.
NONE of my more than 5000 books are made of plastic, all of cardboard and paper. Most of them are older than 10 years, some much older. NONE are "worn out". Matter of care.

The same applies to my snappers. None is worn out, none brought me a defective or even scratched disc.

I like those snappers and I don't understand why some people hate them. I believe everyone who says so, but I honestly don't understand it.


Cees
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post #10 of 36
5/5/03 at 6:35pm
Dan:

Warner Bros. doesn't crop 1.85:1 movies on the sides to 1.78:1. They simply matte a little bit less. Viola. That's how Paramount, Disney, and Universal does it, too.

Showing North By Northwest or One Flew Over The Cuckoo's Nest at 1.78:1 instead of 1.85:1 only adds picture information. On a 16x9 TV, the overscan probably turns it into 1.85:1 anyways.
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post #11 of 36
5/5/03 at 10:13pm
Thread Starter 
Yes, that's what happens for open matte photography. However, what I do have a problem with is that they do this to hard-matted films as well leaving (after overscan) a much more cramped composition because the sides do get cropped. Not just for some titles like other studios, but 100% of them no matter what.

In the case of snappers the artwork and information IS the cover with no protection whatsoever (it can warp too). If something happens to it, you're screwed. At least with a keep case it has a protective sheathing over the insert. If something happens like a scratched up case or the security or ad stickers muss up the cover, a broken tab, or latch you can easily buy another keep case and put the insert into the new one. Presto! Also, have you ever had to stack DVDs? The snappers flex and makes the plastic rub up against the discs.

A piss poor design IMHO.

The same thing can be said for Warner Brother's use of the super jewel case with DVD-Audio (although, that can be said for other DVD-Audio producers too, but the biggest DVD-Audio camp is the WB). It breaks (and one of mine has) and you're up the creek. I haven't found one place that sells replacement super jewel cases (anyone?).

Dan
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post #12 of 36
5/6/03 at 3:23am
Dan,

It's never a good idea, IMO, to pile DVDs higher than 15 - 20 pieces. Not for snappers and not for other cases.

I hate my contrariness here, but in fact I find the snapper more pleasing, more distinguished looking than those cheap shiny plastic shells. Snappers look like more related to real filmposters.

Quote:
For the love of God...
Quote:
The majority of us ...
Dan, you appear to be the spokesman of an impressive group .

Cees
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post #13 of 36
5/6/03 at 8:29am
Thread Starter 
Cees, you don't happen to work for WB... do you?

And I never said I stack 'em high, just that sometimes if you have to the snappers don't work very well.

Come on, I think a lot of us could agree that Warner Media could have come up with something a lot better than the snapper. Why is it then that all of their other subsidiaries dumped the snapper case as soon as they were able to?

Dan
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post #14 of 36
5/6/03 at 4:16pm
Quote:
Yes, that's what happens for open matte photography. However, what I do have a problem with is that they do this to hard-matted films as well leaving (after overscan) a much more cramped composition because the sides do get cropped. Not just for some titles like other studios, but 100% of them no matter what.

Name some titles.

Some flat (as in 1.66:1, 1.75:1, 1.85:1) films are indeed hard-matted. However, they're usually hard matted to less than what the projected ratio is. For example, Shrek seems to be around 1.66:1 or 1.70:1 on film, hard-matted. The DVD mattes a little bit more on the top and bottom. The pan & scan version actually reveals a tiny bit on the top and bottom (but of course cuts a little off the sides).
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post #15 of 36
5/6/03 at 6:59pm
Dan, I challenge you to, in an A/B comparison tell me the difference between 1.78:1 and 1.85:1 transfer of the same shot
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post #16 of 36
5/7/03 at 7:23am
Quote:
Why is it then that all of their other subsidiaries dumped the snapper case as soon as they were able to?
Which proves nothing - except that there are more people like you in the other places, while there are more like me at Warner's.

Cees
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post #17 of 36
5/7/03 at 8:03am
Thread Starter 
"people like you"

Good thing you had a smiley there Cees! I thought for a minute that this was turning ugly over some damn case.

In all seriousness, do you really believe that the snapper case is truly a well thought out design? Really?

Dan
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post #18 of 36
5/7/03 at 9:56am


About that design ... I really don't know. They look slightly more complicated and clever than the Amaray shells. I've been given to understand that the same design (but bigger) was used for LD's too. Is that true?

Cees
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post #19 of 36
5/7/03 at 10:10am
Thread Starter 
LD's were in big cardboard sleeves (not unlike the idea for the snapper case covers) with equally crummy plastic baggies to put over the discs (I usually replaced them with paper formed sleeves with plastic linings).

I also think the hub on the snappers don't hold the disc tight enough. While I hate the "hubs of death" on some keep case and digipacks, the amaray case's hub seems like a decent go-between.

Dan
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post #20 of 36
5/7/03 at 10:38am
Yes, of the hubs there is "best" "good" and "terrible". I think the snapper hubs are at least "good". I never found a DVD floating around inside a snapper (or a broken snapper-hub!).

Also, the one improvement that I sometimes think of, and would satisfy many people, I suppose, would be the replacement of the cardboard artwork of the snappers by a thick plastic plate - a bit flexible - with exactly the same look and feel (not hard or polished and shiny!). I even don't know if that's possible (to get the artwork on something like that).

Cees
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post #21 of 36
5/7/03 at 10:42am
Thread Starter 
Cees:

Great idea!

Dan
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post #22 of 36
4/30/08 at 7:40am

Warner Brothers DVD Snapper Cases!

I have read through the majority of the posts about this issue. I myself am from the UK & I would like to raise a few points with the Warner Brothers DVD snapper cases:

1 When DVD discs became available for sale in the UK well over 10 years ago. Every company except Warner Brothers sold their DVD's in normal keep cases. The titles Warner Brothers released on DVD stood out from the rest of the crowd because of snapper cases. Do you think this was a subtle marketing ploy from Warner Brothers to help push their DVD titles that extra further?

2 As of 2004 in the UK Warner Brothers stopped using snapper cases & know use keep cases. I was surprised yesterday when my region 1 copy of "Bait" starring Jamie Foxx arrived from Amazon in a snapper case.

3 My own personal opinion is that it was a nice idea from Warner Brothers but the main problems are that the snapper case look good when bought brand new but after a while they wear away too easily for my liking. Also which was stated in one of the posts on this subject. Once the grips that hold the DVD in place in the snapper case goes you are basically fucked! (I speak from personal experience on this matter.)
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post #23 of 36
4/30/08 at 7:59pm

Re: Warner Brothers: For the love of God stop using those snapper cases!

Custom DVD art my friend. My snappers went to the trash years ago.

Thanks for the blast from the past, and welcome to the forum Gerard!
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post #24 of 36
4/30/08 at 7:59pm

Re: Warner Brothers: For the love of God stop using those snapper cases!

Wow - what an odd thread to revive after almost five years!
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post #25 of 36
4/30/08 at 9:19pm

Re: Warner Brothers: For the love of God stop using those snapper cases!

i don't like these either, when is warner and new line going to stop using them?
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post #26 of 36
4/30/08 at 9:55pm

Re: Warner Brothers: For the love of God stop using those snapper cases!

Quote:
Originally Posted by TonyD
i don't like these either, when is warner and new line going to stop using them?
I thought they already had stopped using them, several years ago now. But you can still find some on the shelves for older releases that never sold. Or are there new snapper releases I'm not aware of?
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post #27 of 36
5/1/08 at 4:51am

Re: Warner Brothers: For the love of God stop using those snapper cases!

Quote:
Originally Posted by GlennH
Or are there new snapper releases I'm not aware of?

No, but apparently there's some sarcasm you let fly in under the radar...
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post #28 of 36
5/2/08 at 10:32am

Re: Warner Brothers: For the love of God stop using those snapper cases!

I don't think Warner uses snappers any longer on "new" titles. What you see (as hinted in bargain bins) are older titles that had them originally and most likely overstock.

As for putting a security device on the shrink wrap, that would defeat the purpose of making it harder to remove for someone to steal the disc from a store. All they would have to do is remove the wrapper as opposed to removing the wrapper, tape, opening up the case, and then remove the disc and/or device.

Eric
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post #29 of 36
5/2/08 at 1:53pm

Re: Warner Brothers: For the love of God stop using those snapper cases!

The actual security tags on snappers are on the back of the plastic trays. What I hated was when they started putting stickers on the outside to seal them shut, with text reading "SECURITY DEVICE ENCLOSED"- peeling those off would sometimes damage the covers. Same for the tape on the top with the movie title; when they started using those they were on the outside of the shrinkwrap, but later started putting them right on the case.

Since Warner has now for the love of god stopped using those snapper cases, I hate getting keepcases with no insert inside- at least the snappers always had something on the inner cover.
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post #30 of 36
5/2/08 at 2:02pm

Re: Warner Brothers: For the love of God stop using those snapper cases!

Quote:
Originally Posted by Travis Brashear
No, but apparently there's some sarcasm you let fly in under the radar...
Yes, I pondered that possibility as I posted my reply. But since there were no smilies included I wasn't so sure.
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