we needed this remote in order for the babysitters etc to be able to work the tv properly.  it was realatively easy to set up.  any issues i had were answered by logitec right away.  the one issue i have with it and can not seem to resoove, is with my Verizon cable box.  it only turns the box on 50% of the time.  what i do like is the help feature which allows anyone the ability to fix the issue at that time.  i have tried adjusting the settings for the box etc but it still seems to be an issue.  otherwise this remote couldnt be any easier to use.  the set up is lengthy but in the end well worth the time.  i still believe their whole line of remotes are over priced in genereal.  my remote should not cost as much if not more than my Blu Ray player in my opinion.  but i am happy with the remote and would purchase another if i needed one.