Home Theater Forum › HT Gear & Movies › Accessories › Remote Controls › Logitech Harmony One Advanced Universal Remote › Logitech Harmony One Advanced Universal Remote Reviews

Logitech Harmony One Advanced Universal Remote Reviews

Ranked #1 in the category Accessories Write a Review
Community Rating (6 reviews)
Overall
Features
Value
Design
Ease of Setup
Ease of Use
Logitech Harmony One Advanced Universal Remote

Logitech Harmony One Advanced Universal Remote

Featured Review

July 1, 2009 at 6:03 pm
DaveF
Reviewed by DaveF
Pros: Easy to setup, easy to use, no cryptic buttons to memorize
Cons: Takes some adjustment to press LCD screen while aiming remote at gear
The new Logitech Harmony One is available in stores: I bought one tonight. Here's a quick review.

This is my first high-end remote. My remote for the past 8 years is the marvelous Radio Shack 15-1994. But as much as I like it, it's showing its age: it doesn't support my new Tivo and my wife gets frustrated the limited macros I can create for it.

So, thanks to gift cards and coupons, we decided to upgrade to the One. I'm a fan of hard-button remotes; touch-screen remotes have never appealed to me. But their flexibility is not to be denied. The One looked like it might strike near perfect balance: well designed hard-button layout with an attracive touch-screen LCD for to complete the control system.

Setup was easy: After installing the control software and having charged the remote in its base station, I plugged it in with a USB cord and ran the control software. It walked me through setting up an account -- this is all done with a web-driven app, so internet access is necessary it seems.

The software asks for the model numbers of my electronics. Five minutes with a flashlight peering at the back of my TV, etc got that data. It identified correctly my TV, DVD, and receiver. It had troubles with the Tivo.

It took me through a series of steps to determine what I the device was: it told me to aim the Tivo remote at the rear of the One and press the power button. And here is a very clever feature: the input sensor, to read codes from other remotes is at the tail of the One. Rather than facing them head to head and trying to press buttons upside down on one of the remotes, you aim the old remote at the bottom of the One, so they are both easily managed.

After pressing a few more buttons, the software asked me a couple more questions, and then gave me its, correct, recommendation for what it thought the Tivo was.

With my four devices identified, it asked what activities I'd like to have. It suggested: Watch Tivo, Watch DVD, Listen to Radio, and Listen to CD. I accepted these as is. It programmed my remote, and I unplugged the cable.

And the One gave a tutorial on its LCD!

Tutorial over, the remote went to its normal activity screen. Three LCD buttons were shown for Watch DVD, Listen Radio, Listen CD; tapping the side arrow took me to the second screen with Watch Tivo. And activities are the magic, the feature that my wife wanted. The One is smart, tracking what's on and off, and what their settings are.

Pressing Watch Tivo turns the TV and receiver on, and sets the various inputs correctly. The LCD then changes to show Tivo-specific options. And the hard-buttons control the Tivo. Volume "punch-through" was correctly set -- that is, controlling the volume by the receiver is also automatic, setup during the software process. Tapping the Activities hard button and then the Watch DVD toggles receiver and TV inputs and turns on the DVD player. Changing to Listen Radio turns off the TV and DVD, and sets the radio to FM.

A quick test of buttons for the DVD, Tivo, and Radio found that all the important features were set correctly and sensibly. There remain a few secondary buttons that I need to determine how to set; for example, the "info" button to show the time-remaining on DVDs did get programmed.

Next, I need to learn how to add custom buttons and rearrange buttons on the LCD screen.

It took about 30 minutes to setup the One; most of that was simple button clicking in the guided software tool. It was almost disappointing, it was so easy. My old 15-1994 was practically a hobby, programming it could take hours of trial and error. I created custom button maps to remember what the half-size "LAST" button did in the various modes. In contrast, the One just worked. There's a bit more work to do to get it just right. But I could leave it alone and probably be just fine.

The One is pricey at $250. But if you need a good remote, partcularly one the whole family can use without cheat sheets or remembering arcane button mappings, the One is a good way to get to just one remote.
6 people found this review useful
November 4, 2009 at 10:05 am
Matt Krapf
Reviewed by Matt Krapf
Pros: Buttons, Ease of Use, Battery, LCD clarity
Cons: touch screen (sort of)
I love the Remote.  Just not as much of a fan of Touch Screens as others.
It's Awesome, make no mistake.  The LCD's clarity and flexibility is crucial.
I just have a preference for buttons.  Even up in the LCD area.

This, therefore, is no criticism.  Just a review and opinion.

Buy it.
1 person found this review useful
December 30, 2009 at 1:56 am
scottsjeep05
Reviewed by scottsjeep05
Pros: ease of use
Cons: spotty accuracy
we needed this remote in order for the babysitters etc to be able to work the tv properly.  it was realatively easy to set up.  any issues i had were answered by logitec right away.  the one issue i have with it and can not seem to resoove, is with my Verizon cable box.  it only turns the box on 50% of the time.  what i do like is the help feature which allows anyone the ability to fix the issue at that time.  i have tried adjusting the settings for the box etc but it still seems to be an issue.  otherwise this remote couldnt be any easier to use.  the set up is lengthy but in the end well worth the time.  i still believe their whole line of remotes are over priced in genereal.  my remote should not cost as much if not more than my Blu Ray player in my opinion.  but i am happy with the remote and would purchase another if i needed one.
November 20, 2009 at 6:37 am
Ingi Voggsson
Reviewed by Ingi Voggsson
Pros: No hassel programing remotes
Cons: Some "remote" programs, like for Panasonic TV's, dont' allways work correctly
I bought this after giving up on having to work my way thru 5 remotes to watch a DVD. This is a absalute dream to work, just a push of a button and everything is on and on the right input.
October 18, 2009 at 10:39 pm
Terry Qualman
Reviewed by Terry Qualman
Pros: no batteries to change, fits in hand well, easy to use
Cons: setup and tweaking can take time at first
A great remote that works as advertised.
1 person found this review useful
December 29, 2009 at 4:46 pm
Mark M. Smith
Reviewed by Mark M. Smith
Pros: The best Harmony remote currently available
Cons: Reduced functionality, inferior design and layout to previous models
I've been using a Harmony 676 for the past 3-4 years and it's served me very well in that time. Well, at least it did until the keys started to fail. The conductive pads beneath the buttons wore down and while it would be a cheap, simple repair Logitech was unwilling to even sell me a new pad. Not long after it finally reached the point where I had to start breaking out the original remotes to get even basic functionality I was gifted a new Harmony One for the holidays.

Opening it up it looks very slick and new with nice hard buttons and a glossy black case designed to indicate that this is a high-end product. Nice, but not really what I want out of a remote that will see plenty of use, fall off the coffee table, get picked up by people with hands greasy from pizza and endure no end of misfortune and abuse.

In the hand it feels acceptable, but I can't help, but compare it to the old model. The 676 utilized a peanut shape like that of the TiVo remote and it felt well-balanced and comfortable. The One, however, is oddly weighted with a big, long flat front and a bulbous rear that never quite feels right in your hand. The button layout has also been changed for the worse putting a series of rarely used menu and info buttons at the very top, movement/volume/channel in the middle, and transport controls at the bottom of the main area. This makes it tricky to use both movement and transport controls, a necessity when using a TiVo, as you have to frequently reposition your hand on the remote. On the 676 rather than awkwardly trying to reach down you reached up for transport controls.

The change over to an all-touchscreen as opposed LCD and hard button layout is also unwelcome. With previous models you really had the best of both worlds: an LCD display to give you customization, but hard buttons to activate those functions. The new design requires you to look down and aim carefully to activate any of the custom functions. Also missing are the sound and picture buttons that activated sub-menus (since relegated to the "Pro" models on their other remotes), the highly useful media button (I believe it could store TV program information, but it was invaluable for recording and accessing the contents of large multi-CD changer), and the glow button (the remote now lights up when moved which is novel, but it also wastes power even if it is rechargeable).

To cap it all off the setup hasn't changed one bit. It's still that Apple-like mix of "easy to use" and "infuriatingly hard to use well" where tasks have been simplified to the point of taking away all control. Unless you create custom activities it's not possible to modify basic activities with additional button presses, change the order devices are powered-on, or perform other simple tasks. Scrolling through pages for the touchscreen only allows you to tediously move items up or down one space at a time, rather than insert and move items at will.

In the end while it may not be the best remote that Logitech has ever produced it is the best that they're currently producing. It's a shame that they've decided to make a worse product over time, but that's what we're left with. If you can find an older model available for a lower price I would urge you to consider it, especially if the touchscreen is less appealing to you than a hard button/LCD combo, but otherwise this is probably the best you can do.
Home Theater Forum › HT Gear & Movies › Accessories › Remote Controls › Logitech Harmony One Advanced Universal Remote › Logitech Harmony One Advanced Universal Remote Reviews