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05-26-2004, 09:40 PM
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#1 of 58 
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Member
Location: Toronto, ON
Join Date: Apr 2003
Local Time: 01:53 AM
Local Date: 10-13-2008
Posts: 455
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Cashier's inadvertently recommending F/S over W/S
I was standing in line yesterday to buy Return of the King at Best Buy, and the man in front of me was doing the same. When he got up to the cashier, she asked him if he was sure he wanted the widescreen version. He asked, "What's the difference?" She said to him, "In widescreen you get those black bars at the top and bottom. With full screen your whole TV takes up the picture." The guy obviously not knowing much about DVD's and OAR, thinking he's actually going to get more picture with full screen, asked to exchange it for the fool screen version. Needless to say, I just stood there shaking my head.
When I got up to the cashier, I asked if the customer who just left indeed did switch widescreen for the full screen version. She said he did. I told her, "What a mistake." She asked, "You liked widescreen (cringing her face a bit)?" I said, "It's the only way to go." I explained to her that with full screen you loose 33% of the picture (please don't kill me if I got the number wrong LOL) and it's the way it's meant to be seen by the makers of the movie. She just stood there nodding her head and promptly asked for my debit card. LOL
I'm not saying this is being done on purpose, but I wonder, are people being dooped by cashier's at stores who don't explain to customer's properly what the difference between widescreen and full screen is? I suspect so. Anyone else got a story to tell?
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05-26-2004, 10:59 PM
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#2 of 58
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Member
Join Date: Jun 2003
Local Time: 01:53 AM
Local Date: 10-13-2008
Posts: 319
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I made WS vs FS signage for my store for the ROTK release day. It's amazing how many people get angry when they find out that they've been getting screwed out of the movie. One guy actually said "I don't believe you" in a challenging tone, but I stood my ground and by the end of the explanation, he thanked me profusely because I had been the first to tell him the truth. As for the cashiers, well, exactly the same as the one above...
My DVDs
Homer: So, Mr. Malloy, it seems that the cat has been caught by the very person who was trying to catch him.
Skinner: How ironic.
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05-26-2004, 11:09 PM
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#3 of 58
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Member
Join Date: Aug 2003
Local Time: 05:53 AM
Local Date: 10-13-2008
Posts: 239
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That and since Best Buy has all those new fangled HDTV's im sure they dont want to sell any of those ! :b ...
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05-26-2004, 11:22 PM
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#4 of 58
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Member
Join Date: Sep 2002
Local Time: 12:53 AM
Local Date: 10-13-2008
Posts: 217
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I was looking at TVs in a Circuit City one day and I overheard a sales clerk talking to a guy about TVs, DVDs and such. I didn't hear all of it but I did hear the sales guy say: "And when you get a DVD make sure that it says Fullscreen otherwise you get those black bars." I just laughed out loud and they both looked at me. I said, "Don't listen to a thing this guy says. With fullscreen you loose a ton of your picture." They just stood there like I was crazy. "Go watch LOTR in widescreen and then watch it in fullscreen and you tell me which one is better," I said. They stood there as if I was an alien come to harvest their bodies on order to take over the world. At that point I just walked away laughing.
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05-26-2004, 11:33 PM
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#5 of 58
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Member
Join Date: Feb 2002
Local Time: 01:53 AM
Local Date: 10-13-2008
Posts: 9,657
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A cashier at Best Buy not knowing about the products they sell. Pardon me while I put on my "big surprise" face. 
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05-27-2004, 12:04 AM
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#6 of 58
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Member
Location: Alexandria, VA
Join Date: Nov 2003
Local Time: 01:53 AM
Local Date: 10-13-2008
Posts: 3,795
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Harminder, why didn't you jump in and try to save that guy from his own (and the cashier's) stupidity before he left the store? Some people clearly need our help!
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05-27-2004, 12:29 AM
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#7 of 58
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Member
Location: Toronto, ON
Join Date: Apr 2003
Local Time: 01:53 AM
Local Date: 10-13-2008
Posts: 455
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Quote:
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Harminder, why didn't you jump in and try to save that guy from his own (and the cashier's) stupidity before he left the store? Some people clearly need our help!
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To be honest, even if I did, who's he going to believe? A person who works at Best Buy and might know what she's talking about or some guy coming out of no where and trying to do the job of a Best Buy employee and also holding SpongeBob SquarePants Season 1 for purchase? LOL And besides, Adam already tried that and it fell on deaf ears.
If I was in Lev's position, I would have been more then happy to try to convince the man, but sadly I could not. And yes Lev, you are a hero!  
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05-27-2004, 12:41 AM
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#8 of 58
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Member
Join Date: Jan 2004
Local Time: 12:53 AM
Local Date: 10-13-2008
Posts: 281
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I take a little offense at this. I am a cashier at Best Buy and am probably the most pro-OAR guy you can meet. Just this saturday I laid out a 10-minute chastisement of my grandmother for saying that she preferred fullscreen over widescreen while we were watching "Matchstick Men" after my college graduation dinner. I go out of my way to try and convince customers not to buy fullscreen and have succeeded in preventing many of them from making that mistake. I don't know everything about everything in the store, but I'm pretty up with it. I know other employees who also are very pro-widescreen. Sometimes there are just stupid cashiers, but there's no "pro-fullscreen" conspiracy.
A Best Buy cashier who is not a moron,
Vincent
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05-27-2004, 12:48 AM
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#9 of 58
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Member
Location: Alexandria, VA
Join Date: Nov 2003
Local Time: 01:53 AM
Local Date: 10-13-2008
Posts: 3,795
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Heh, the old "SpongeBob SquarePants credibility deficit" kicked in, too bad. |
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