Gary Miller

FYE "Sale"

Funny thing. I stopped by one of their local mall locations yesterday to purchase Lonesome Dove (blu-ray), allegedly on sale for $27.99.

The disc was on display behind the sales counter with a sign indicating the sale price. However, when the sales clerk scanned the disc, it was priced at $32.99. I asked her about the discrepancy. She removed the sign, studied it for about 10 seconds, and then explained it was an old sign. I said "no thanks" and she then placed the "old sign" back on display!!

Great way to win over new customers, no?

......Now back to my regularly scheduled habit of buying online.

SD_Brian

Re: FYE "Sale"

FYI on FYE's "sale" prices: they typically require a $5.00 mail-in rebate or some other hoops to be jumped through in order to get the bargain discount.

Gary Miller

Re: FYE "Sale"

That makes sense, Brian. An expired $5.00 coupon explains the price difference and the clerk's delayed and perplexed response.

I would not have given this little incident a second thought or a mention, except that she dutifully placed the bogus "old" sale sign right back on the display...Thank you so very much, FYE.

JohnRice

Re: FYE "Sale"

FWIW, in most states stores have to honor a displayed price, even if it is "old". Of course, you have to make them do it.

Of course, I don't know why anyone would ever shop at FYE.

They flutter behind you, your possible pasts.
Some bright-eyed and crazy, some frightened and lost.

Gary Miller

Re: FYE "Sale"

I know I could have pressed the point, but because they dispayed a blatant misrepresentation, I didn't feel right about giving them my trade.

The FYE stores I've noticed are typically in busy shopping locations (shopping centers, mall, near mall), so I suspect they count on impulse buyers. Still, I really don't know what the business model for FYE looks like, but I can't imagine loyal, repeat customers are part of the plan.

DenBob

Re: FYE "Sale"

I'm off-topic here, but it's getting more and more difficult to find a record store. Sadly, FYE is one of the only ones remaining. Now, we buy our music off the web or at bookstores...go figure.