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Originally Posted by troy evans
I think customer service in countries outside the U.S. is better in general.
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I can certainly say that I've had terrible customer service here, but not as bad as some tales I've heard from the US.
And while myself and my boss pride ourselves on doing a good job, we're also a smaller store, and that has an effect on the way we operate. We're an independent store, and we have to supply a service that beats what other stores can offer in terms of volume and pricing.
But hey, we're still going, so that's gotta say something in an industry like this!
