NETFLIX frustration (transferred thread)

Micah Cohen · 01-07-2006, 11:20 AM

Well, this got canned over in the movie forum, so I'll try it here, as per admin; I figured it'd be moved. I have skimmed thru a bunch of the Netflix threads here and have not seen this addressed directly (altho of course I may have missed it), so please forgive me.

Anyone else experiencing this?

I want to rent THE STING from Netflix. But they only have the old disc shown on the site. They do not have the new remastered widescreen disc shown on the site. Do I go ahead and rent it and see which they send me?

I want to rent NOTORIOUS. But they only have the old PD disc shown on the site. They do not have the new Criterion disc shown on the site. Do I go ahead and rent it and see which they send me?

Aside from this, of course, Netflix is all tops in my book, with great, responsive customer service and great fast turnaround times. I love Netflix. I should have bought stock. I wonder if I should call them up and ask them about this? Anyone else frustrated by this "special edition lag time" at Netflix?

MC

PS - New addition: I could add OFFICE SPACE and TO KILL A MOCKINGBIRD to this list. Neither new edition is listed at Netflix. I wonder what gives?

danak · 01-08-2006, 09:42 AM

Micah,
This drives me crazy as well, as Netflix gets new specials editions for some things (like the about-to-be released special edition of The Wild Bunch) but not others. The really weird thing is that sometimes they will have the special edition bonus disc available but the first disc is the old edition (see The English Patient as an definite example, and possibly Starship Troopers and Pulp Fiction among others). I have emailed them to ask them about it, but the response claimed that they don't update to special editions if there is an edition already out (which is obviously false for some titles).

To directly answer your first question, I would bet you would get the old edition of The Sting and Notorious

And I wish you would call them about it and see what kind of answer you get (and post it here by all means).

Dana in MD

Micah Cohen · 01-08-2006, 10:54 AM

Thanks for the confirmation, Dana... I didn't expect anyone to see this thread here. This forum is like where threads go to die.

Tomorrow afternoon, I might call them. They usually have great customer service, maybe they will help me.

I sort of feel like this is a non-issue to complain about, but then again SEs keep coming out and replacing older, inferior discs, it just doesn't make sense to not replace them.

More news as it happens. Watch this space.

MC

EricSchulz · 01-08-2006, 06:19 PM

From what I have seen, the SE's that Netflix does carry tend to be those that get re-released with extended footage/deleted scenes, etc. I have not seen The Sting, but was the original release widescreen but non-anamorphic?

Micah Cohen · 01-08-2006, 07:03 PM

The original DVD of THE STING was one of the worst DVDs ever. Pan & Scam.

What's the point?

I'll call them tomorrow and put it to em.

MC

**HTF Ads**

Micah Cohen · 01-11-2006, 11:23 AM

My email to Netflix this morning:

Hi Netflix! You are great! Thank you for such great service. BUT...

Why is it that I can *not* rent newer or updated versions of DVDs, such as THE STING, OFFICE SPACE, TO KILL A MOCKINGBIRD or the newer Criterion DVD of NOTORIOUS? Instead of the new, "Special Edition" discs, Netflix continues to list older, inferior, sometimes "public domain" discs for rent.

When do the new issues get rotated into the stock? Please respond soon, as I'd like to rent these discs! Thank you!

M Cohen

Maybe I'll get a nice response.

MC

MichaelBA · 01-11-2006, 12:23 PM

Good letter.

Do my dishes, Netflix!

Micah Cohen · 01-11-2006, 02:41 PM

I got a nice e-form-letter back.

Huh.

MC

MichaelBA · 02-01-2006, 08:03 AM

ARGH! Why is Netflix MESSING with me?!

I put BUBBLE in my queue way ahead of the game and as soon as it was released it came up listed as "available."

Then, ALL OF A FRIGGIN' SUDDEN, a few days ago it began showing up as "long wait."

And now... AND NOW... ALL OF A FRIGGIN' SUDDEN, just this morning it is being listed in my queue as "VERY long wait"!

WHY?! WHY?! WHY?! I got in EARLY on this!

What the EFFIN' EFF, Netflix?!

I don't especially care about the film itself. It's the PRINCINPLE of the thing! I got in EARLY, dammit! And they told me straight out, initially, and for about a WEEK too, that it was "available." ARGH!

[Tangent: And why doesn't Netflix carry more Boetticher Westerns?! DAMN!]

Joe Karlosi · 02-02-2006, 06:39 PM

Netflix is unbelievable.

I have been a member for a year now, and in the beginning they used to be very quick when I mailed a title back to the hub that was very close to my own home. I used to send a movie back on MONDAY morning and there'd be an email the next day, TUESDAY, telling me that they received it and were shipping the next title out immediately - and I'd have the new film on WEDNESDAY.

But this week has been pathetic. Just like I used to, I sent back a title on MONDAY, going to the same very nearby hub location, and here we are THURSDAY and there is still no email that they've received it! What a lie. What a bunch of crooks. This has been going on for some time now...

Steve JD · 02-02-2006, 06:50 PM

In Canada we have Zip.ca, and it's excellent. When a special edition of something is released, they usually get it even though they already have the old edition. If they don't get it, we just need to send an e-mail, and they add the new edition to their catalogue asap.