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Old 03-13-2004, 08:20 AM   #1 of 19
Don Peskin
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DVDEmpire changes coupon policy


In the past when I had 2 orders, each with a coupon, I was able to combine orders and get credit for both coupons. I tried this today, since 1 order only had 2 DVDs and I wanted free shipping, and was told I could only use 1 of the coupons. I had to back out and add a third DVD to use both coupons and get free shipping on both orders.
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Old 03-13-2004, 10:17 AM   #2 of 19
Michael Reuben
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Out of curiosity, how often does such a situation occur? AFAIK, DVD Empire doesn't offer many coupons.

M.



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Old 03-14-2004, 07:45 AM   #3 of 19
Don Peskin
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DVD Empire has been offering monthly coupons for many months now.I believe the following coupon codes are good thru 3/31/04

590641 - $5 off $60
590642 - $10 off $150
590643 - $15 off $200
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Old 03-14-2004, 10:59 AM   #4 of 19
Michael Reuben
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Interesting. Where are these listed?

M.



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Old 03-15-2004, 07:57 AM   #5 of 19
Don Peskin
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The $5 off $60 is listed at dvdpricesearch.com
I received them by joining dvdempire's newsletter. I get emials with the coupon codes.
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Old 03-15-2004, 11:25 AM   #6 of 19
Michael Reuben
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I realized after I posted that the newsletter was probably the source. I never get it, because my account with them predates the newletter sign-up. (In fact, it's so old that I'm identified my a username, not an email address.) Have to make a point of requesting the newsletter going forard. Thanks for the tip!

M.



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Old 03-15-2004, 05:52 PM   #7 of 19
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The reason DVDEmpire changed their 1 coupon per order was to close a loophole of stacking multiple coupons on a single order. With the flaw it was possible to pay an entire order by stacking the coupons.


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Old 03-16-2004, 07:58 AM   #8 of 19
Don Peskin
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I was never able to use more than 1 coupon per order, so I don't know what you mean about stacking coupons. What I used to do, for example, was place 1 order using the 5 off 60 offer and another order for 10 off 150. Then if I wanted I could combine both orders into 1 so they would come in 1 box or so I would get the free shipping. 1 box-set plus 1 other DVD will equal the $60 requirement to get the $5 off but since they count as 2 titles I would have to pay for shipping, thus it was nice to be able to combine it with another order.
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Old 03-16-2004, 12:57 PM   #9 of 19
BrianP
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Quote:
In the past when I had 2 orders, each with a coupon, I was able to combine orders and get credit for both coupons.

According to your initial statement you were using two coupons on a single order. When you combine an order it becomes a single order. However you were also doing it to get free shipping along with the discount of both coupons.

But there was also a glitch with DVDEmpire's site that allowed the stacking of coupons. As an example it was possible to add two $5 off $60 coupons on a single $60 order, or turning it into a $10 off $60 coupon. There was nothing preventing adding coupons until it was $60 off $60. DVDEmpire finally fixed the glitch and closed the loophole.


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Old 03-17-2004, 08:04 AM   #10 of 19
Don Peskin
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BrianP,you misunderstood my posting. As the quote from me shows - "When I had 2 orders"
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Old 03-17-2004, 11:33 AM   #11 of 19
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Maybe you're misunderstanding what I was saying. I do understand that you started off with two separate orders, and each used a coupon. But combining makes it into a single order with one order number. They are not two individual orders anymore. And you stated you were getting credit for both coupons after they were combined. Is that correct? Because that is where the glitch was with DVDEmpire's site.

DVDEmpire made changes to their website to prevent 2 coupons from being used on an order. They will only allow one per order. Now when you try and combine two separate orders with coupons it will give the option of adding only one. Hopefully this makes sense.


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Old 03-18-2004, 08:19 AM   #12 of 19
Don Peskin
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Not really. If they have a 5 off 60 and a 10 off 150 coupon and I order 210 in dvds in 2 orders that meet their criteria, why shouldn't I then be able to combine the 2 orders if I want to? Wouldn't it be cheaper for them to send 1 package with free shipping than to send 2 packages with free shipping?
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