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Don't hate Sony , hate the HI-FI group within Sony because they designed the Dream Systems instead of the DVD group (that's why remote codes don't match up correctly with other Sony products). I service the things and I would NEVER consider buying one. Of course I would never buy any HTIB. There are way too many long term problems associated with combining functions in one box. Out of warranty almost any repair will cost $150 minimum with many running $400-$500 due to the nature of the repairs needed. The Marketing divisions sell price , performance , and features. Reliability , durability , and serviceability are terms that have been removed from their dictionary.
You probably need new optics and if the C770 has the same production problem as the FC7 then it needs a new DVD board too. No servicer is likely to be able to help (even if they really wanted to help you). Return to factory is the only practical repair option and that's still pretty expensive.
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