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Old 11-17-2003, 10:40 PM   #1 of 24
Frank joe
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b&k ref 50 update


hi all, i was wondering if any one else had to send their ref 50 back to b&k for a controller card and a software update. (under warranty of course) the people at b&k that i delt with we very professional, and the turn around was 2 days now thats service. my unit was 3 weeks old and the system locked up several times while i was setting up my room . when i called b&k they asked me for the serial number and version on the unit. i was then informed it was a first run unit, ( nothing wrong with it but had to be updated). it seems the 1st run software version is 1.0 and now its 1.4 along with a new controller card. im going to hook it up this weekend and fine tune my room. so far i like the features and preformance of it. i am running it with a ati 2505 5 channel amp (250 x 5). well i keep you all posted with my progress. frank.
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Old 11-18-2003, 06:09 PM   #2 of 24
Donnie Eldridge
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I sent mine in awhile back. My Ref. 50 was a first run, too. I went from 1.00 to 1.4. No problems at all.



Master Poe: Close your eyes. What do you hear?
Caine: I hear the water. I hear the birds.
Master Poe: Do you hear your own heart beat.
Caine: No.
Master Poe: Do you hear the grasshopper, which is at your feet.
Caine: Old man, how is it that you hear these things?
Master Poe: Young man, how is it that you do not?
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Old 11-19-2003, 03:32 PM   #3 of 24
Ted Pugh
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Donnie and Frank,

How do you like your Reference 50? I am definately going to purchase one this weekend especially after B&K reduced the price of the 50 as well as the 507 by $1000. Any feedback will be appreciated.
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Old 11-19-2003, 05:31 PM   #4 of 24
James Gallup
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I've had my REF50 V1.04 for a few months now and only one issue which may be cables. The REF50 uses no muting circuits when switching inputs and you get a pronounced click from the unit itself when switching. When I was using a coax hookup for the digital signal I got a very loud pop out of my speakers when it switched. Now that I'm using optical, I've had no issues. The caveat here is that I did not try another coax cable as I did not have one available. Great piece of gear and if the price reduction is true, then everyone jump on it. It's very flexible and sounds great!!!



Jgiddyup
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Old 11-19-2003, 09:04 PM   #5 of 24
Chip E
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I've had my Ref50 for a year now, version 1.0 .. My dealer said he'd give me a loaner receiver while my processor gets updated... gotta get roll'n on that.



- Chip

My HT
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Old 11-19-2003, 09:07 PM   #6 of 24
Donnie Eldridge
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I wouldn't hesitate picking one up especially with the $1000 price break. I love my Ref. 50 and have never regretted purchasing the unit, though I did consider upgrading the a Lexicon. There is a little learning curve on the setup and you'll probably be tweaking for a couple of months after that. However, once you get used to the menu system, everything makes perfect sense. Just do it.



Master Poe: Close your eyes. What do you hear?
Caine: I hear the water. I hear the birds.
Master Poe: Do you hear your own heart beat.
Caine: No.
Master Poe: Do you hear the grasshopper, which is at your feet.
Caine: Old man, how is it that you hear these things?
Master Poe: Young man, how is it that you do not?
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Old 11-20-2003, 09:26 AM   #7 of 24
Brian Corr
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Chip,
Have your dealer order the upgrade chip and have him swap it. It takes 5 minutes, just have to pull the old card and plug the new one in. If you can plug memory into a pc or swap a harddrive, you can do it if the dealer will let you.
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Old 11-20-2003, 03:44 PM   #8 of 24
Bob-N
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With the $1k drop, what's the typical street price now?
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Old 11-22-2003, 07:12 AM   #9 of 24
Erik J. B.
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I bought one yesterday for $2000. My shop wouldn't discount any lower. They said they (or B&K?) are taking a loss as it is. Could it be hogwash? Of course, but I had the shop make up for it in another way so all was not lost. This is the most exiting purchase I've ever made and I can't wait. They've said they can't order enough of these units as people are calling from all over the place to get them. I've read much debate about possible reasons why B&K did this, but seems to week it has really worked in boosting sales. The pre/pro market was very thin around $2000, now there's a beast taking over...



Alright people, now you heard the man and you know the drill, a$$holes and elbows. Hudson come here; come here.
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Old 11-22-2003, 08:56 AM   #10 of 24
Chip E
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I spoke to my dealer yesterday, who then spoke to B&K. I must bring the unit in. They do not do the firmware/controller card upgrade at the store, nor can i as a customer do it. Don't get me wrong, if they'd let me do it, i'd do it. I spoke to B&K some time ago... this is a reiteration of what they said to me. I bought it at Tweeter and the manager is a friend of mine. I'm about to unplug everything now and box it up after i finish my coffee.
Ski's are going in for a waxing today too! It's that time of year again already..



- Chip

My HT
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Old 11-22-2003, 09:39 AM   #11 of 24
Dean Arizona
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Where's the information on the $1000.00 price drop? I skimmed B&K's website and found no reference to the price reduction. What is B&K's official MSRP for the Ref 50?