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Pat: There could be a number of things affecting the matrixed surround (DPL II and DTS:NEO) versus discrete surround (DD and DTS.) Since the discrete surround has separately encoded sound for each channel, it could/should always be more impressive (as long as the sound quality itself is good.) That said, I run a 3803 and I am quite pleased with DPL II and DTS:NEO when I use them.
1st, have you carefully balanced all of your speaker levels? If you have one, use a sound pressure level meter and a setup DVD like AVIA. (IMO, setup discs maje things mesh better than the on-board receiver generated tones. But if all you have is the receiver tones, they'll get you close.)
2nd, what type of signals are you playing via DPL II and DTS:NEO? Good quality stereo? If the signals are mono, near mono or very dialog driven (ie. stuff that would naturally come from the center speaker anyway) you not going to get much of any surround action.
3rd, the suggestion above of trying the music modes is also a good one. Heck, even Jim Fosgate, the inventor of DPL II use Music mode exclusively for his own listening at home. (In my case, DPL II Movie mode works very well when there is decent stereo separation. So for me, Music mode is not necessary for video/movie viewing.)
4th, we can't absolutely rule out that you don't have a receiver problem. If the above ideas don't really make any improvement, try doing a processor reset. The procedure is detailed toward the back of your manual. (YOU WILL LOSE ALL OF YOUR SETTINGS back to the same as when it came out of the box.) If you still have poor results, you may have a more serious problem that may need service or exchange.
Memory-wise, the 1803 has fairly extensive capabilities. While many parameters can be separately adjusted for each mode, speaker size is universal (except for the 2 channel Direct mode...it's always Large no matter what you've set the mains as.) The other thing to keep in mind is that individual speaker levels for DD/DTS are treated the same for DPL II/DTS:NEO. Many other modes can be set separately/differently but Denon treats these modes as the same.
Hope this helps! Good Luck!
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