[TonyD]

so i sent my xa1 in a month ago because it stopped playing hd dvds.
after 3 weeks i gave Tweeter a call to see what was going on and they told me they ended up sending it in to Toshiba to get fixed

i just got a call today from tweeter telling me that toshiba told them that
the xa1 can't be fixed because the parts are no longer made, the
device is "too old".

so i will either be offered a new compatible device or a buyout of my service contract.

i guess if i get anew player i should expect an xa2?

I DO expect the amount i paid for the player if i get a buyout, $800.00
only trouble is what aout the 33 or so hd dvds i have.

well it lasted almost 2 years.
good thing i paid $40 for a service plan i guess.

[Jari K]

Sorry to hear that. I mean XA1 is the "flagship" model (I have XE1, which is the same in Europe) after all..

So if e.g. my player breaks, it´s probably "game over" for me. I don´t have plans to get any "back-up" players etc.

So sometimes the question rises; Should I just sell my 50-60 HD DVDs that I have NOW when people still pay some money from them..? Makes me wonder.

[Cees Alons]

A 2-year old device should not be "too old" to get replacement parts. That period used to be 8 years at least with most companies. I'm surprised it's different here.
Perhaps there were other reasons for Tweeter to call it off.

Did you have contact with the Toshiba service center yourself?


Cees

[Chris Gerhard]

That is a surprise as I thought Toshiba had clearly indicated players would be supported for the normal period. I would settle for the $800 and either sell my HD DVD's or buy another player. The HD-XA2 is much better but not worth $800, I bought one refurbished for $300 and love it. You could also purchase any number of other less expensive players.

I probably don't have to tell you that accepting the $800 and selling the HD DVD's will give you a lot of money for something that will be supported going forward and is the obvious smart choice.

Chris

[Cees Alons]

Quote:

That is a surprise as I thought Toshiba had clearly indicated players would be supported for the normal period.

True. And that's what it says on the The Look and Sound of Perfect site: "Toshiba and Microsoft® will continue to provide full product support and after-sale service for their respective HD DVD players."

They even give a phone number: 1-888-MY HD DVD (1-888-694-3383) and an internet site: Toshiba Customersupport.


Cees

[Jerome Grate]

Quote:

Originally Posted by TonyD

so i will either be offered a new compatible device or a buyout of my service contract.

I DO expect the amount i paid for the player if i get a buyout, $800.00
only trouble is what aout the 33 or so hd dvds i have.

well it lasted almost 2 years.
good thing i paid $40 for a service plan i guess.

As stated by Cees, use it wisely, go Blu Ray with it. 800.00 is more than enough to get a really good BD player with some movies. As to the 33 HD-DVD movies you have, If you can find a Walmart that still have the A3 or a Circuit City that has the A35, pick it up for the discounted price and keep your movies. As far as I'm concern high def is high def. Enjoy it. If you do decide to sell you HD-DVDs, you won't have too much of a problem selling them. Of course not what you paid for it but that's the other factor to take into consideration in regards to keeping or selling your movies.

I don't know how well BD does the upscaling thing with standard DVDs but I have to give Toshiba serious props in reference to how they upconvert standard DVD's as you know. This whole thing just might be a blessing in disguise, you paid a pretty penny to jump in to the format, it breaks, can't be fixed, a possible buy out option all because you paid the extra 40.00, finally you can pick up a HD-DVD player for less than 80.00 bucks. Sounds like a blessing too me.

[TonyD]

I have a ps3.

I still have to call back to find out what their exact offer
will be.
A full buyout would be perfect.

[DaleAV]

I have an XA1, wonderful player. Sorry about your misfortune. I just recently jumped into a Samsung BD-UP5000. As far as playing HD DVDs on it, it's virtually transparent from the XA1 except handles the disk much faster. Ejects almost immediately. No problem with web updates, etc. Bonus, the PQ is even better.
Hopefully the audio codec problems will get fixed on the next firmware upgrade and then I could not want for another player.
I do not want to sell my XA1 until comfortable with the Sammy for obvious reasons. The 5000's have had their share of problems.
Plus, if I only had an XA1 and it crapped out, I would likely just pick up a <$100 A3, etc. but I would miss the analog outputs (which the 5000 does have).
Of course, none of these other players are like the 'classic' XA1. I will likely just keep it anyway, at this point.

[Stephen_J_H]

I'm encouraged by your comments about the Sammy, since it's now selling here for under $500, plus I have my $50 gift card forthcoming from Best Buy. I still love my A30 though.