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Old 01-13-2008, 10:15 PM   #1 of 28
David Allen
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HD-DVD Player Returns


I stopped in to Best Buy yesterday, and did a double-take when I saw a table full of "open box" items: stacks of Toshiba HD-DVD players. Is this happening across the country, in lieu of the WB defection and Paramount/Uni/Dreamworks switch gossip?
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Old 01-13-2008, 11:10 PM   #2 of 28
Alfonso_M
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Re: HD-DVD Player Returns


Last Friday I saw in my local BB a stack of Sony's S300 marked as 'open item" selling for 299.00. (still to expensive)

I guess the buyers , just like me, found out this players are not only expensive and buggy, but also obsolete.
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Old 01-13-2008, 11:49 PM   #3 of 28
Patrick Sun
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Re: HD-DVD Player Returns


You know the retailers would have rather Warners delay their bombshell until after the 30 day return window (or the extended holiday return period). It's probably not going to get any better for the retailers in the next month or so.



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Old 01-14-2008, 03:54 PM   #4 of 28
Steve Schaffer
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Re: HD-DVD Player Returns


I work in the electronics dept. of a major Sears store. The last HD DVD player we had returned was shortly after Thanksgiving--it locked up at layer changes and the customer swapped it out for another A3 and hasn't been back since.

During the couple of weeks prior to Christmas that we had the A3 on sale at $199 and the Sony BD for $299 the A3 outsold the Sony about 3 to 1. So far none of either have been returned.



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Old 01-14-2008, 03:58 PM   #5 of 28
Doug_H
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Re: HD-DVD Player Returns


I just came back from BB and saw an equal size stack of Tosh and Sony on the table. Clerk said they keep getting returned by folks who don't understand or don't care to go through the pain of doing a firmware upgrade.

I can understand this after spending 2 hours on the phone with my Dad helping him burn a disc. Talk about painful... and he is fairly computer literate, the ISO image concept was too much for him during the holidays I guess.



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Old 01-14-2008, 05:47 PM   #6 of 28
Man-Fai Wong
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Re: HD-DVD Player Returns


They really need to improve the firmware situation on *both* sides, if they're serious about market penetration. Heck, I hate the idea of having to burn a disc for firmware update every now and then too -- and I'm one of the more tech-oriented people around (as a computer software developer). If I know/believe I'll have to do it more than just once -- the very first time I bring the player home -- I'd probably just pass on the player.

_Man_



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Old 01-14-2008, 07:02 PM   #7 of 28
Patrick Sun
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Re: HD-DVD Player Returns


Heh, and just wait when someone non-tech-savvy bricks their HDM player with a firmware update CD (never know when a power outage might just rear its ugly head). Grrr....



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Old 01-14-2008, 09:24 PM   #8 of 28
Kevin. W
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Re: HD-DVD Player Returns


Can't talk for standalone BR players that don't have ethernet, but my Toshiba A1 has had no issue updating when I ask it too.
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Old 01-15-2008, 02:12 PM   #9 of 28
Man-Fai Wong
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Re: HD-DVD Player Returns


Quote:
Originally Posted by Patrick Sun
Heh, and just wait when someone non-tech-savvy bricks their HDM player with a firmware update CD (never know when a power outage might just rear its ugly head). Grrr....

Yeah, that's one of those things that worries me. And really, firmware update can fail w/out a power outtage too.

In general, I avoid it like the plague. I still haven't tried a firmware hack on my Denon SD player for region-free playback even though I had intended to do so when I bought it a year ago. And haven't done any firmware updates for our various cameras either. I'll get to the updates when I decide I absolutely need them -- and then, go for the most stable, feature-full updates when the time arrives. Same thing w/ anything Micro$oft puts out, including the latest version of IE. Don't fix what ain't broke.

_Man_



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Old 01-15-2008, 03:06 PM   #10 of 28
bigluigi
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Re: HD-DVD Player Returns


Quote:
Originally Posted by Man-Fai Wong
They really need to improve the firmware situation on *both* sides, if they're serious about market penetration. Heck, I hate the idea of having to burn a disc for firmware update every now and then too -- and I'm one of the more tech-oriented people around (as a computer software developer). If I know/believe I'll have to do it more than just once -- the very first time I bring the player home -- I'd probably just pass on the player.

_Man_
Hi Man,
Frankly, the whole idea of my doing the firmware update scares the hell out of me. Just too afraid of turning it into a brick! But, at least the manufacturer does provide updated firmware via cd on request. *whew*
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Old 01-15-2008, 03:19 PM   #11 of 28
Doug_H
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Re: HD-DVD Player Returns


I have to wonder how many people have bricked or will brick their units because they don't even know that can happen????

Power outage, accidently hitting a button on the remote, corupt file, and so on... I am depressing myself now



"Happiness isn't happiness without a violin playing goat"
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Every child has many wishes. Some include a wallet, two chicks and a cigar, but that's another story.
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Life's short and hard, kind of like a bodybuilding elf.-
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Old 01-15-2008, 04:10 PM