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[ Front page "News" problems ]

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Old 01-23-2008, 01:33 AM   #1 of 30
Zack Gibbs
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Front page "News" problems


Recently I've been having problems with the Flash based news section on HTF's main page. The problems range from the links not working to it not being displayed properly. When it isn't working properly I'll get the backgrounds, Top New, New Releases, The Buzz, and the buttons but there will be no articles or pictures. The different states of functionality are due to different machines/browsers.

I've tried accessing it on three machines, with XP-64, XP home, and Vista 32 respectively. I've also tried accessing the site in both internet explorer and firefox with each machine. I'm unable to access the links/section on any of them with either browser.

I've flash installed in all cases. I'm not sure if this is just a local problem, or if others are having issues as well. If it's just me, is there anywhere I can access the news items with traditional links?
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Old 01-24-2008, 01:49 AM   #2 of 30
TonyD
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Re: Front page "News" problems


me too.

i see the box and the news items but clicking seems to not do anything.

i tried to read the netflix story but cant get it to open.



My "B" button rarely works.
My measley attempt at a Blog--> What Did He Say?
Movies watched 2008 Watching a Mits 73831 DLP Arnold is here
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Old 01-24-2008, 03:43 AM   #3 of 30
Ronald Epstein
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Re: Front page "News" problems


Let me see if we can get a fix. It might take a while. There
have been administrative changes over there and we are not quite
sure who is running the campaigns over there.

Thanks for bringing this to our attention.





Ronald J Epstein
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Old 01-24-2008, 06:38 AM   #4 of 30
Scooter
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Re: Front page "News" problems


For me, the news thing works...and it doesn't work. On my XP Vaio, it works fine. On my (ugh) Vista it doesn't.

What would be great for that window is if, when clicked, it opened in a new tab or browser.

For the record, I have had many problems with flash based stuff on my Toshiba with (ugh) vista.
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Old 01-24-2008, 09:12 AM   #5 of 30
Parker Clack
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Re: Front page "News" problems


We will have to talk with Home Media Retailing about this.

Parker
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Old 01-24-2008, 09:50 AM   #6 of 30
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Re: Front page "News" problems


Another thing to try is to make sure you have the latest version of Adobe Flash Player and Java on your computer to see if that makes a difference.

Parker
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Old 01-24-2008, 09:10 PM   #7 of 30
Zack Gibbs
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Re: Front page "News" problems


I've the latest flash in all instances. For Firefox I even tried both the normal Firefox instillation and directly downloading it from Adobe's site. Just fyi.
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Old 01-31-2008, 04:11 AM   #8 of 30
Ronald Epstein
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Re: Front page "News" problems


Just to bring you guys up-to-date....

Home Media Retail is working on the banner as we speak.

The problem is, they stopped supporting it months ago
when they switched to a "screener room" format that you
can check out on their site.

They have agreed to do what they can to get the links working
again. Hopefully the flash banner will be fully operational within
a few days.





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Old 01-31-2008, 04:38 AM   #9 of 30
Parker Clack
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Re: Front page "News" problems


It appears to be working again for me at work using IE 6.0. I will check out Opera, IE and Firefox when I get home.
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Old 02-13-2008, 07:45 PM   #10 of 30
TonyD
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Re: Front page "News" problems


doesnt work on firefox or safari.
guess it's a pointless feature to still have on the main page.



My "B" button rarely works.
My measley attempt at a Blog--> What Did He Say?
Movies watched 2008 Watching a Mits 73831 DLP