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Old 10-27-2003, 10:26 AM   #1 of 9
Johnny/B
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Purchased a 50HDX82 for a STEAL...


The things wrong with the set are the front panel that covers the speakers is damaged and the picture is kinda of tilted a bit. I am wondering if Toshiba does repair on these sets at home, or do you have to actually lug the thing into a service center.

I purchased this for UNDER $500 because my store was going to throw it out. Everything else works great - tuner, remote, inputs...

What should I expect the service man will do? Will he replace the cover? Align the CRTs?

Any info is greatly appreciated
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Old 10-27-2003, 10:40 AM   #2 of 9
Michael TLV
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Greetings

Demos and clear outs are purchased as is ... often. No new cover ... but tilt is easily fixed via the convergence grid.

Regards




Michael @ The Laser Video Experience
THX Video Systems Instructor
ISF Calibration Instructor
Lion A/V Consultants Network
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Old 10-27-2003, 10:52 AM   #3 of 9
Johnny/B
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OK, but doesn't Toshiba come out to align everything if the picture is still out of whack? Also, under their warranty, do they send someone onsite?
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Old 10-27-2003, 11:25 AM   #4 of 9
Mike Boniferro
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Toshiba does offer on site service... not sure whether a beat up demo would be covered though
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Old 10-27-2003, 11:35 AM   #5 of 9
Johnny/B
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Thanks Mike.
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Old 10-27-2003, 04:33 PM   #6 of 9
JohnnyG
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Well, if you're technically the first retail purchaser of that unit and it was not sold by Toshiba to the dealer as a refurbished unit, and the dealer you bought from is an authorised Toshiba dealer, you should still have a 'like new' warranty on it.

I just can't believe that one of their employees wouldn't want it at that price!
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Old 10-28-2003, 09:07 AM   #7 of 9
Johnny/B
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JohnnyG, I am an employee . I purchased it yesterday and will have it delivered Saturday.
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Old 10-28-2003, 02:11 PM   #8 of 9
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Johnny, if your brave you should try to align the picture yourself. There are many sites online which go into detail on how to do this. A "certified technician" coming to your house to fix your convergence will lead them giving you one of these statements - "Oh, these CRT's have an inherent problem with convergence. There's no way to fix it" or "It looks good to me".

I would either have an ISF tech calibrate or try calibrating yourself.

Chris
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Old 10-28-2003, 03:32 PM   #9 of 9
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You can even download one of my geometry templates for free and do the job right:

http://www.nbtelectronics.com/files/...y_overlays.htm
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