David Preston

Can you help me out having e-mail problems?

I just got my computer fixed been out for a while. I don't know if there is something wrong with hotmail or my e-mail account. I think my e-mails are really delayed. I forgot a pass word to one site I visit and they are suppose to e-mail me a new one. I have tried the a few times but no luck in getting the e-mail. This actually happened on two sites. I rememeber this happening a while ago but I forgot what I had to do to fix the problem. Can someone please help?

Kirk Gunn

Can you provide some details ? Need to know what ISP, mail client version, type of Internet connection, etc...

With all the tech brainpower here, I'm sure we'll get you straightened out !

Joseph DeMartino

Your best bet will be to gather all the information that Kirk suggest you come up with and then post a help request in the "Computers and HTPC" forum, which is designed for exactly this kind of question and where most of the computer aces hang out. Or added the information in a reply to this thread and then ask a moderator to move it to the right forum for you.

But nobody can do anything with the vague description and lack of detail you've provided, and those best equipped to help you probably won't even see your post as things stand now.

Regards,

Joe

(Admin note - thread moved)

My Home Theater

My DVD Collection

David Preston

My ISP is MSN and I have dial up. What is mail client version? Thanks

Edwin-S

The e-mail client is the program that you use to access your account. In your case it is most likely Microsoft Outlook.

I'm not a computer expert, but it sounds like you may not have the correct SMPT (Simple Mail Transfer Protocol) or POP (Post Office Protocol) settings for the e-mail program that you are using. SMPT allows your mail client to send e-mail to your ISP's mail server. POP allows you to retrieve your messages from the same server. If the mail server name is missing or incorrectly entered into the SMTP or POP settings for your e-mail program then you are not going to be able to send or retrieve mail.

In order to set up the system you need to know the name of your ISP's mail server. If you don't have that information you will have to contact your ISP and get it. They also should be able to talk you through the set up procedure in order to get your mail up and running again.

Edwin-S

If you are using Hotmail, check this site out.

http://www.alfa-1.net/techhelp/hotmail/hotmail.html

If you are using Outlook 6 and want to access your hotmail account with the program then check out

http://www.technologytiger.com/hotma...ookexpress.htm

Another possibility is that your ISP's mail server is down.

Edit:

I should add that you would use your own ISP's server name rather than the one on the referenced site. The instructions should be the same however.

David Preston

Here is what is happening now. I can get e-mails from friends but not the sites I am requesting passwords from. Edwin I wasn't successful at the solutions above.I was probably doing it wrong though. Thanks for your help. Any more suggestions.

Dave Gorman

Does MSN have a spam filter that might be misidentifying these emails as spam and deleting them or putting them in a SPAM folder somewhere? It couldn't hurt to try calling MSN's support and explaining to them what is happening. I don't know how helpful their support is, but it couldn't hurt to try.

...And then there's the guy who saw the sign that said "Wet Floor", so he did.

David Preston

Thanks Dave. I'll check that out.

Christian Behrens

Go to the hotmail webpage and check there whether mail has indeed been filtered into some kind of spam folder.

-Christian

\"They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.\" (Benjamin Franklin)