Comcast broadband cable wont stay connected...

Kyle McKnight · 08-19-2003, 07:24 PM

Man...all afternoon, after a short period of time, my comcast ineternet will stop working, and I have to unplug my linkysys 4port switch and plug it back in for it to work. Any ideas as to what may be going on?

SteveCop · 08-19-2003, 10:06 PM

Kyle,
I'm in Dallas and I haven't noticed any problems today with my Comcast connection.

Kyle McKnight · 08-19-2003, 10:22 PM

Hopefully it's just something going on for today. It seems to have stayed connected for the past hour while I watched my encoded copy of The OC. I hope it stays put...

Rob Landolfi · 08-19-2003, 10:37 PM

Kyle,

Have you called tech support to check on outages/problems in your area? In northern VA, we had service disruptions with Comcast nearly every day from 10 July through the first week in August, and I understood because of the storms we had. I ended up going in and swapping modems when tech support repeatedly told they couldn't get a signal from my modem, and I've been monitoring ever since.

I'm running a Netgear router, but took it down to just a straight modem to computer connection until they got everything worked out. Prior to this, it was two-plus years of hassle-free service. Good luck. It's amazing how dependent we get on the internet.

Brett DiMichele · 08-20-2003, 05:29 AM

Comcast is being inundated with MSblaster hits (as is your
machine most likely) it is probably causing the router/switch
to hang.. Disconnect the power reset the switch and you will
be good to go.. Nothing else you can do with it untill all
this crap blows over.

**HTF Ads**

Larry Fletcher · 08-29-2003, 02:52 PM

just saw this. I have the same problem. It is the router. Do you get the "red diag light of death also" . I called linksys a while ago and they said to send it back to them. I didn't feel likewaiting. Mine only happens during t-storms. I do have a surge protector though.

Kyle McKnight · 08-29-2003, 07:33 PM

I haven't had a problem since the day I originally posted this. All lights on the router were normal, as were the cable modem. It just wouldn't stay connected.



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