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[ Early and Quick Review of Logitech Harmony One ]

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Old 01-30-2008, 09:41 PM   #1 of 16
DaveF
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Early and Quick Review of Logitech Harmony One


The new Logitech Harmony One is available in stores: I bought one tonight. Here's a quick review.

This is my first high-end remote. My remote for the past 8 years is the marvelous Radio Shack 15-1994. But as much as I like it, it's showing its age: it doesn't support my new Tivo and my wife gets frustrated the limited macros I can create for it.

So, thanks to gift cards and coupons, we decided to upgrade to the One. I'm a fan of hard-button remotes; touch-screen remotes have never appealed to me. But their flexibility is not to be denied. The One looked like it might strike near perfect balance: well designed hard-button layout with an attracive touch-screen LCD for to complete the control system.

Setup was easy: After installing the control software and having charged the remote in its base station, I plugged it in with a USB cord and ran the control software. It walked me through setting up an account -- this is all done with a web-driven app, so internet access is necessary it seems.

The software asks for the model numbers of my electronics. Five minutes with a flashlight peering at the back of my TV, etc got that data. It identified correctly my TV, DVD, and receiver. It had troubles with the Tivo.

It took me through a series of steps to determine what I the device was: it told me to aim the Tivo remote at the rear of the One and press the power button. And here is a very clever feature: the input sensor, to read codes from other remotes is at the tail of the One. Rather than facing them head to head and trying to press buttons upside down on one of the remotes, you aim the old remote at the bottom of the One, so they are both easily managed.

After pressing a few more buttons, the software asked me a couple more questions, and then gave me its, correct, recommendation for what it thought the Tivo was.

With my four devices identified, it asked what activities I'd like to have. It suggested: Watch Tivo, Watch DVD, Listen to Radio, and Listen to CD. I accepted these as is. It programmed my remote, and I unplugged the cable.

And the One gave a tutorial on its LCD!

Tutorial over, the remote went to its normal activity screen. Three LCD buttons were shown for Watch DVD, Listen Radio, Listen CD; tapping the side arrow took me to the second screen with Watch Tivo. And activities are the magic, the feature that my wife wanted. The One is smart, tracking what's on and off, and what their settings are.

Pressing Watch Tivo turns the TV and receiver on, and sets the various inputs correctly. The LCD then changes to show Tivo-specific options. And the hard-buttons control the Tivo. Volume "punch-through" was correctly set -- that is, controlling the volume by the receiver is also automatic, setup during the software process. Tapping the Activities hard button and then the Watch DVD toggles receiver and TV inputs and turns on the DVD player. Changing to Listen Radio turns off the TV and DVD, and sets the radio to FM.

A quick test of buttons for the DVD, Tivo, and Radio found that all the important features were set correctly and sensibly. There remain a few secondary buttons that I need to determine how to set; for example, the "info" button to show the time-remaining on DVDs did get programmed.

Next, I need to learn how to add custom buttons and rearrange buttons on the LCD screen.

It took about 30 minutes to setup the One; most of that was simple button clicking in the guided software tool. It was almost disappointing, it was so easy. My old 15-1994 was practically a hobby, programming it could take hours of trial and error. I created custom button maps to remember what the half-size "LAST" button did in the various modes. In contrast, the One just worked. There's a bit more work to do to get it just right. But I could leave it alone and probably be just fine.

The One is pricey at $250. But if you need a good remote, partcularly one the whole family can use without cheat sheets or remembering arcane button mappings, the One is a good way to get to just one remote.
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Old 01-30-2008, 11:01 PM   #2 of 16
nolesrule
Joe Kauffman
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Re: Early and Quick Review of Logitech Harmony One


Thanks for the review Dave. I've been curious about the Harmony One.

As a long-time Harmony owner, sounds like you had the typical positive setup experience. The software is so much better now than it was 5 years ago, but even then, configuration was pretty easy.


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Old 01-31-2008, 07:03 AM   #3 of 16
Chuck King
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Re: Early and Quick Review of Logitech Harmony One


What are the differences between the Harmony One and the 880? I see they both have the same MSRP.
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Old 01-31-2008, 08:14 AM   #4 of 16
DaveF
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Re: Early and Quick Review of Logitech Harmony One


Joe - Glad you liked it. I'm never at the fore of new gadgets, so it's nice to finally be the one with the early comments And yes, the setup process was smooth. Getting the Tivo put in was a bit confusing, and I took a few tries to figure it out. But it worked fine and was easy to back up and try again. Everything else, so far, has been super easy.

Chuck - I was going to buy the 880 until I learned about the One. The button layout of the One is more informed by usability: the buttons are better designed and have a better layout and organization. Also, the One has a touch-sensitive LCD screen, while the 880 uses side buttons aligned with the screen.
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Old 01-31-2008, 10:18 AM   #5 of 16
nolesrule
Joe Kauffman
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Re: Early and Quick Review of Logitech Harmony One


Yeah, the biggest thing has been button layout. On my 659, the transport commands (play/pause/rev/ff/rec) were all down at the bottom, which was hard to reach with your thumb using one hand.

Looking over newer models, they continue to improve the button positions. I'll probably get a One in a year or so unless they come out with a new "next best thing" before then.


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Old 02-01-2008, 09:36 AM   #6 of 16
Dan Driscoll
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Re: Early and Quick Review of Logitech Harmony One


Edit: I should read all of the thread before replying.



Dan

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Old 02-07-2008, 02:47 PM   #7 of 16
Paul_Fisher
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Re: Early and Quick Review of Logitech Harmony One


Anyway to tell what devices the Logitech Harmony has in it's database? I want to make sure my TV and everything is in the database before I purchase.
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Old 02-07-2008, 04:08 PM   #8 of 16
nolesrule
Joe Kauffman
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Re: Early and Quick Review of Logitech Harmony One


Download and install the software and create an account. You can actually completely setup and configure the remote before it's ever in your hand.

I've yet to see anyone complain of an IR-receiving device not in the database.


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Old 02-10-2008, 07:30 PM   #9 of 16
Craig S
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Re: Early and Quick Review of Logitech Harmony One


Picked one of these up a couple of days ago, but there was a clear rattle coming from the remote. Sometimes this is merely the battery contacts, so I inserted the battery, but the rattle remained.

So I took it back and exchanged it. Got the new unit out, and... the exact same rattle.

Dave, does yours rattle?? I have an older Harmony model which is solid and silent. I'm hoping the store I bought it from just got a bad batch.
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Old 02-10-2008, 08:23 PM   #10 of 16