Finally talked my Mom into switching ordered her a 20" iMac...

Eric M Jones · 02-24-2008, 01:16 PM

After many years of working on it I finally talked her into going Mac. She's been through 3 pc's since her first. On one hand I'm excited because I can actually help her when she calls with some annoying computer question. Being a Mac guy for many years I only know the very basics of windows and always found it very annoying to attempt to trouble shoot over the phone. On the other hand me thinks I'll hear from her more often...

Now I'm hoping that screen sharing works as well in Leopard as promised being able to control her machine remotely (we live 350 miles apart) should simplify life considerably.

-EJ

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Ronald Epstein · 02-24-2008, 05:02 PM

Did the same thing for my Mom a few months ago.

Her windows PC was having problems. She was just
getting used to Windows (she's a novice) when I switched
her over to a 20" iMac.

Took her a mere day to get the hang of Leopard. Was no big
learning curve for her. She only checks email and browses the web.

Jeffrey Johnson · 02-25-2008, 10:08 AM

Eric - let me know how well screen sharing works, as I have had the same idea for my grandparents. They're currently running Windows ME on an old 700mhz PC with 16MB of RAM and I keep telling them that it's time for a new computer. Screen sharing would help me convince them to go OSX, as my grandma is constantly "clicking on that thingy next to the other thing and then the thing disappeared and now a different thing is there", which results in me driving to their house to make a toolbar come back or something else equally easy, but impossible to determine over the phone due to the lack of a cohesive definition of the problem.

Eric M Jones · 02-26-2008, 07:05 AM

Quote:

Originally Posted by Jeffrey Johnson

Eric - let me know how well screen sharing works, as I have had the same idea for my grandparents. They're currently running Windows ME on an old 700mhz PC with 16MB of RAM and I keep telling them that it's time for a new computer. Screen sharing would help me convince them to go OSX, as my grandma is constantly "clicking on that thingy next to the other thing and then the thing disappeared and now a different thing is there", which results in me driving to their house to make a toolbar come back or something else equally easy, but impossible to determine over the phone due to the lack of a cohesive definition of the problem.

Yup. Been there done that way too many times. I'll keep you posted. Machine ships in a few days.

-EJ

Yumbo · 02-27-2008, 03:28 PM

Just received mine. Wow!

Would it be faster than my G5 2.5ghz dual tower generally?
Certainly quieter.
Opening iMovie HD is worlds apart. I hate to think (FEEL) a small iMac is better than the tower I paid big mulla for.

Keith Plucker · 02-27-2008, 10:42 PM

Quote:

Originally Posted by Jeffrey Johnson

Eric - let me know how well screen sharing works, as I have had the same idea for my grandparents. They're currently running Windows ME on an old 700mhz PC with 16MB of RAM and I keep telling them that it's time for a new computer. Screen sharing would help me convince them to go OSX, as my grandma is constantly "clicking on that thingy next to the other thing and then the thing disappeared and now a different thing is there", which results in me driving to their house to make a toolbar come back or something else equally easy, but impossible to determine over the phone due to the lack of a cohesive definition of the problem.

I would agree it is probably time for an upgrade but you could use the free version of LogMeIn to get remote access to that system from OS X. However, it does require some kind of basic broadband, are they using dial up?

In any event, you can check it out at http://logmein.com

-Keith

Jeffrey Johnson · 02-28-2008, 03:25 PM

Quote:

Originally Posted by Keith Plucker

I would agree it is probably time for an upgrade but you could use the free version of LogMeIn to get remote access to that system from OS X. However, it does require some kind of basic broadband, are they using dial up?

In any event, you can check it out at http://logmein.com

-Keith

Keith - Thanks for the recommendation! I'll have to check it out. They do have broadband, so that's not a problem. But this is also a very good excuse to have them get rid of their ancient technology (I was shocked to see recently that their PC doesn't even have a USB port)...

Yumbo · 03-08-2008, 05:21 AM

Ok,

I really feel like a Windows user now...I just tried installing it (to run ONE PC program) after no luck with Parallels.

AND IT FAILED (Boot camp install kept looping - I QUIT with F3), and now I can't boot into ANYTHING.

I just have the chime and a blank grey screen.

I tried Target disk mode, install discs, Leopard disc. NOTHING. Just allows me to eject discs.

Someone please have a solution, other than APPLE repair?

DaveF · 03-08-2008, 09:16 AM

The BootCamp installed failed? And this hosed your whole Mac? I've only done one BootCamp install, on my system, and it went smoothly and by the directions. I've had a few glitches since then because of Parallels, but that's not what you're describing.

Have you called AppleCare? Can they help with a BootCamp inflicted damage?

Ronald Epstein · 03-10-2008, 04:10 AM

Yumbo,

With my limited knowledge....

Did you try booting the computer with Leopard disc in drive
while holding down the "C" key?

I know that's how you can at least tell the computer to reinstall
the OS or format.

Yumbo · 03-10-2008, 04:18 AM

Bula Ron,

I took it to AVS, where OPTION, boot was suggested, but nothing was working...so I asked a customer of mine who took the old iMac G4 lamp off my hands, who suggested OPTION-S, which allowed me to boot off the external.

Friggin Windows Setup had wiped my internal drive.

I have little desire to re-attempt installing Windows - DOS is still UGLY.

So, I've re-installed everything which was a snap, and understandable as well, not to mention PRETTY, lol.

So many of our customers keep admiring it, and want to order one as well. I quite like the new keyboard, but not the mouse. I still prefer my Kensington Orbit trackball.

Ronald Epstein · 03-10-2008, 08:08 AM

Yumbo,

I don't quite understand your response. Forgive me.

I know I may have given an obvious answer, but was that
the fix that got you back up and running?