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[ iPhone 1.1.3 deleting mail off my server? WTF? ]

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Old 01-18-2008, 03:57 PM   #1 of 21
Ronald Epstein
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iPhone 1.1.3 deleting mail off my server? WTF?


Something I just noticed with my 1.1.3 upgrade....

When I delete mail off my iPhone, it also deletes it off
my mail server.

This never happened prior to 1.1.3 and I'm not happy about it
as I need the same access to those email messages when I
switch to my laptop and desktop.

Any suggestions?





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Old 01-18-2008, 04:21 PM   #2 of 21
Craig S
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Ron, you're using GMail, right?? A few months ago, GMail added IMAP capability. This is a different way to access your e-mail, and is recommended for those who are using multiple machines to access their mail. But the behavior is very different from POP (the protocol you have been using).

With 1.1.3, Apple changed the default GMail access on the iPhone from POP to IMAP. Apparently, this is also affecting existing setups (a mistake, IMHO). The following article explains it better than I can:

PC World - Google Warns of iPhone 1.1.3 IMAP Switch

And here's Google's page on the subject, with pointers to detailed information on IMAP and instructions to set your phone back to POP if you wish.

Attention iPhone POP users

Hope this helps!!
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Old 01-18-2008, 04:27 PM   #3 of 21
Ronald Epstein
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Well it sort of helps. Here are the instructions....

Quote:
If you're running software update 1.1.3, please note that tapping the 'Gmail' button will automatically configure Gmail IMAP. Here's how to set up POP:

Tap Mail from your iPhone's Home screen.
Tap Other.
Select POP from the tab menu.
Enter your name, your address, and password in the appropriate fields. The Address field should be your full email address (username@gmail.com).
Under Incoming Mail Server, fill in the Host Name field as 'pop.gmail.com'.
Under Outgoing Mail Server (SMTP), fill in the Host Name field as 'smtp.gmail.com'.
Tap Save. Now you're done!

The second step is Tap OTHER

What are they talking about?! I tap the MAIL icon from my home
screen and there is no OTHER option.





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Old 01-18-2008, 08:14 PM   #4 of 21
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Ron, they are talking about creating a whole new account. Perhaps these instructions are for initial iPhone users that don't have any mail accounts configured. If you already have accounts, you need to go to (from the home screen) Settings/Mail/Add Account.../Other
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Old 01-18-2008, 09:02 PM   #5 of 21
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Quote:
Originally Posted by Craig S
).
With 1.1.3, Apple changed the default GMail access on the iPhone from POP to IMAP. Apparently, this is also affecting existing setups (a mistake, IMHO).

I too think it was a mistake. It has been quite annoying. I my adjust to it and find it better, but now I find myself having to fix things. I am trying to get my Mail account to work with my revised iPhone account the way it used to.
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Old 01-19-2008, 03:46 AM   #6 of 21
Ronald Epstein
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Michael,

I take it I need to delete my current GMAIL account on the
iPhone and start over...yes?





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Old 01-19-2008, 04:08 AM   #7 of 21
Ronald Epstein
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Okay...

It looks like I fixed the problem (thanks Michael)

I deleted the current GMAIL account on my iPhone.

I then created a brand new POP3 account under mail
settings using the "other" option described above.

Incoming mail: pop.gmail.com

I used my own mail server for the outgoing address.

This seems to have fixed the problem. I am receiving all my
email and can readily delete it without worrying that it is also
being deleted off of the server.

One last thing...

Damn Iphone! Whose bright idea was it to screw this up?





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Old 01-19-2008, 02:06 PM   #8 of 21
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Its not a screw up, you are misunderstanding the fundamental POINT of IMAP versus POP3. IMAP is designed from the start to synchronize accross all devices. Now, I agree, that making all previous POP3 accounts switch to IMAP would be really confusing to people, but I dont think thats what they did, they just made the default IMAP now.

Personally, IMAP was just what I've been wanting, and I'm REALLY happy to have it both in the crappy $20 Mail application and the free google tools.

My problem is different than yours tho, I have several gmail accounts and cant seem to figure out how to let mail know when I want to stop using one and switch to another. Is that not possible?

Sam



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Old 01-19-2008, 02:07 PM   #9 of 21
Sam Posten
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Internet Message Access Protocol - Wikipedia, the free encyclopedia



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Old 01-19-2008, 03:40 PM   #10 of 21
Ronald Epstein
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Sam,

Please excuse my ignorance on this matter.

I had no idea what IMAP is and based on your response
and several others, I now understand it better.

Actually, using IMAP would be the perfect way to manage
mail across all computers. I delete mail from one and it
does it for all.

In my case, the problem is that I usually download my mail
through the iPhone first. However, when I finally get to
responding it is done through my desktop. Therefor, I can't
readily delete mail on one platform for all platforms.





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Old 01-20-2008, 01:43 AM   #11 of 21
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Quote:
Originally Posted by Sam Posten
Its not a screw up, you are misunderstanding the fundamental POINT of IMAP versus POP3. IMAP is designed from the start to synchronize accross all devices. Now, I agree, that making all previous POP3 accounts switch to IMAP would be really confusing to people, but I dont think thats what they did, they just made the default IMAP now.

Well my previous POP3 account did get switched to IMAP and yes it was confusing (and I think a bit of a screw-up ). I am trying to decide if I am going to keep the IMAP functionality. I understand its benefits, but my mobile e-mail workflow is similar to Ron's and POP3 works well.
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Old 01-21-2008, 02:05 PM   #12 of 21
Christ Reynolds
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Re: iPhone 1.1.3 deleting mail off my server? WTF?


Quote:
In my case, the problem is that I usually download my mail
through the iPhone first. However, when I finally get to
responding it is done through my desktop. Therefor, I can't
readily delete mail on one platform for all platforms.
Why not? I do this all the time. I get my mail through the iPhone first, and I normally reply with Apple Mail. IMAP is what most iPhone users have been waiting for, and it's a big step forward.

CJ



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